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Claimant's opinion: Owner was unable and salesperson was covering for him and acting like he did know anything
Claimant's opinion: I worked hard to save money to buy my first car and knowingly the people at Uptown Auto Imports sold me a lemon.
At Uptown Auto Imports we take our reputation very seriously and stand behind our vehicles. We inspect and drive all vehicles before making them available for sale. We do our best to make sure our customers are happy and get a great car. Mr. Anglin came to our lot to on February 15th and took our 1998 Ford Mustang for a test drive with no problems. He then came back on February 20th to take the car to his mechanic. After 4 hours he returned and with the mechanics approval he purchased the vehicle as is. After having a problem Mr. Anglin came to the lot with his family telling us he had a problem with the car. We asked him what the problem was and he said he did not know. We advised him to take the vehicle to the nearest mechanic to have the car looked at and let us know what the issue was. The way he described the problem it sounded like he burned through the clutch. When Mr. Anglin came for his test drive he had his friend drive the vehicle since it was a manual transmission and Mr. Anglin didn't have experience driving manual transmission vehicles. After Mr. Anglin took the vehicle to a mechanic, the mechanic told him the car had a transmission problem. We contacted Tripps Auto in Rocky Mount where Mr. Anglin had the car towed and asked if it was a pre-existing problem with the vehicle should the mechanic doing the pre-purchase inspection have caught it. He responded that if the vehicle had this problem prior, it should have been easy to identify. We then asked if the issue could have been caused by misuse of the vehicle and he responded yes. We then asked if this was a common problem with this car to which he responded, not with this car. The mechanic said they had advised Mr. Anglin to fix his car. We at Uptown Auto Imports advised Mr. Anglin to get in contact with the mechanic who did the pre-purchase inspection if he believes it was a pre-existing condition. If it was not a pre-existing condition and due to misuse of the vehicle Mr. Anglin needs to take responsibility and fix his car.
I'm sadly disappointed in Uptown Auto Imports for taking advantage of me. The lies and bending of the truth to make his business sound legitimate. If this business stands behind its vehicles then people wouldn't have to file complaints and make reviews on social media. On Saturday, February 24, 2018 while waiting on Adam J (owner of Uptown Auto Imports) to arrive the salesperson who sold me the car told us his story. He purchased a car from his boss (Adam J) during the holidays last year 2017. The vehicle broke down soon after the purchase and Adam J (owner) the told him he wasn't going to fix it and the car is sitting in garage behind business with $1500 dollars worth of repairs. If he screws over his own employee I know he would screw me. On a review in google, a mother wrote her daughter purchased a vehicle from there and within the month the vehicle broke down and she was told he couldn't do nothing. Female is working two jobs to cover repairs car is sitting in yard. This is a pattern for Adam J (owner). I wrote same responds to her he stands behind his car and he has a 3 month 4,500 mile warranty at no charge. But he doesn't do anything about the people he (Adam J) take advantage of. During Uptown Auto response they keep on talking about the pre inspection I had done on car, I never told them what the mechanic shop said. The car was with mechanic for about a hour. He did a general assessment of the vehicle no way for him to say the transmission was good without taking transmission out of the vehicle and that didn't happen. Also, Adam J (owner) states I let me friend drive car to pre inspection not because I was an inexperienced driver, but to get a second opinion about what he thought about the car. The vehicle always had little gas in it I believe this was done to keep you from driving far with the car, so you couldn't really feel the car out. I didn't get o real drive car until 3rd day I work 530 pm- 2 am driving only 5 minutes to get to work. so, Adam J(owner) is trying to say I messed up car in one day. Transmission don't broke overnight it takes time and he was hoping the problem would last long enough to clear him from responsibility, but it didn't last. Adam J said he called tripps auto repair shop this is where I took car pre Adam J request to have the car looked at an then come back and he'll (adam J) would make everyone happy, he lied February 24, 2018 was the first and last time we talked to owner. He gives us the run around and never returned any calls and finally telling salesperson to tell us he couldn't talk to us since we filed a complaint. I wet over today (03/16/2018) to verify if he called and found out what they told him. First of all Adam J (owner Uptown Auto Imports) stretch the truth and twisted tripps Auto repair shop words to work in his favor . Tripps told him that during pre inspection of vehicle you would have not been able to know if something was wrong with transmission unless they took it out of vehicle and that didn't happen during pre inspection. Adam J was trying to get tripps auto repair to say I messed up car and tripps auto repair said there no way to know if the prior owner messed car up or me. Tripps never told me to fix car like Adam J said they did. I never discuss any plans about the car with them. Adam J has been doing this for a long time and its not fair. People work hard for their money and shouldn't get ripe off. If Adam J was a respectable business man this situation would have been resolved long time ago. He not trying to take responsibility for has actions.
"At Uptown Auto Imports we take our reputation very seriously and stand behind our vehicles. We inspect and drive all vehicles before making them available for sale. We do our best to make sure our customers are happy and get a great car. Mr. Anglin came to our lot to on February 15th and took our 1998 Ford Mustang for a test drive with no problems. He then came back on February 20th to take the car to his mechanic. After 4 hours he returned and with the mechanics approval he purchased the vehicle as is. After having a problem Mr. Anglin came to the lot with his family telling us he had a problem with the car. We asked him what the problem was and he said he did not know. We advised him to take the vehicle to the nearest mechanic to have the car looked at and let us know what the issue was. The way he described the problem it sounded like he burned through the clutch. When Mr. Anglin came for his test drive he had his friend drive the vehicle since it was a manual transmission and Mr. Anglin didn't have experience driving manual transmission vehicles. After Mr. Anglin took the vehicle to a mechanic, the mechanic told him the car had a transmission problem. We contacted Tripps Auto in Rocky Mount where Mr. Anglin had the car towed and asked if it was a pre-existing problem with the vehicle should the mechanic doing the pre-purchase inspection have caught it. He responded that if the vehicle had this problem prior, it should have been easy to identify. We then asked if the issue could have been caused by misuse of the vehicle and he responded yes. We then asked if this was a common problem with this car to which he responded, not with this car. The mechanic said they had advised Mr. Anglin to fix his car. We at Uptown Auto Imports advised Mr. Anglin to get in contact with the mechanic who did the pre-purchase inspection if he believes it was a pre-existing condition. If it was not a pre-existing condition and due to misuse of the vehicle Mr. Anglin needs to take responsibility and fix his car."
This claim will remain posted until resolved.
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