Public Mediation

Overcharged cant cancel autobilling vs. Network Solutions Group , Llc

Dont give them your autobill bank info... ever

N. R. vs. Network Solutions Group , Llc
5335 Gate Pkwy, Jacksonville, Florida, 32256-3070, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 8485515
    • Amount Involved: 109.00
    • Filed On: Oct 25, 2019
    • Posted On: Nov 05, 2019
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Overcharge or billing error
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Statement of Claim
Claimant says:
"Network Solutions provides NO WAY TO CANCEL SERVICES. I want to cancel ALLmy NetSol services as of Sept 1, 2019. I tried to cancel on line on their webste all Autopay , but they are still charging me. So i cancelled payment method, Paypal. But now they still send "unpaid order" messages. I am expecting they will put it in collections soon. But i am not using their services and i want it cancelled. I tried their tech chat twice and they cut me off when i said "cancel services.
When i called their 24\7 phone number, it said call back later. I have emailed but no response from them . This is FRAUD. internet companies need to get their act together, if a customer wants to shut off service, then they need to goddamn shut off service . Earthlink and Verizon both did this to me until i sued. Is it because i am an elderly woman they think i willl tolerate financial abuse or too dumb to sue them."
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What Claimant Wants Hide
Non-Cash
What By When How Much
1. Cancel ALL my services as of Sept 1, 2019 Oct 31, 2019 N/A
Cash
1. Refund: Extra billing after I turned OFF AUTO PAY Oct 31, 2019 $109.00
Cash total : $109.00
Non-cash: 1 items
  • 0
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Respondent's Counteroffer


There has been no response to this claim from Network Solutions Group , LLC. This claim will remain posted until resolved
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