Public Mediation

Yvonne Miller-Booker vs. Willie Irvin, W.O. Irvin, Inc. Hvac

Y. M. vs. Willie Irvin, W.O. Irvin, Inc. Hvac
51 Goodale Rd, Mattapan, Massachusetts, 02126-1527, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 2816255
    • Amount Involved: 10,000.00
    • Filed On: May 10, 2017
    • Posted On: May 21, 2017
    • Complaint(s):
      • "I just feel ripped off."
      • Problem with a service
      • Bad business practices
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Statement of Claim
Claimant says:
"W.O. IRVIN, INC. HVAC Plumbing & Heating installed a Navien Heating system in my home on 9/9/2015.  The system never worked properly.  During the winter months Mr Irvin was backm was at my houseregularly trying to get the system to work.  On Chriatmas Eve 2016 the system completely shut down and when Mr. Irvin came to my home he was unable to start the system so he told me there was nothing he could do that mistakes happen and I needed to accept that and from that point on he wouldn't answer my calls!  I then called the company who referred me to a plumber who worked with the company who informed me the whole system was improperly installed that he could get the syeten workimg on a temporary basis but the system would need to be reinstalled when the weather permitted! 
It has already cost over ten thousand dollars for a system that dosen't work properly and hiring the new plumber will cost almost as much.
Reply Have a similar problem?
  • 12-24-2016 — No heat or hot water Plumber informed me he had made a mistake and I need to live with it
  • 12-24-2016 — Calling plumber, first call he hung up on me afterwards he didnt answer the phone
What Claimant Wants Hide
1. Damages: Heating sysrem May 25, 2017 $10,000.00
2. Other – Pay for claim posting cost May 25, 2017 $14.99
3. Other – Copy claim to regulators May 25, 2017 $14.99
4. Other – Physical delivery charges May 25, 2017 $15.98
Cash total : $10,045.96
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Willie Irvin, W.O. Irvin, Inc. HVAC. This claim will remain posted until resolved
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