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Please understand the many problems we have had with your Dentists. Since we were forced to go to another Dentist you must refund all monies paid and because of the time and trouble you caused you should pay the Dentist that did fit the dentures. If we must go to court we will ask for punitive damages as well.
Dear Sir; I erroneously assumed that you were completely apprised of all the facts surrounding the problems with DentFirst. I will email you a complete history of our situation and hope with your new eyes you can help to resolve it. Thanking you in advance for what ever help you can provide. Ruth Corsover
"We are very sorry to hear of any troubles you may have had with your dentist. We will be glad to discuss this with you directly. You can contact us at dharlin@dentfirst.com. "
This claim will remain posted until resolved.
1. She needs to have someone take a video of her describing her experience with Dentfirst and detailing the suffering that she went through and having anyone who witnessed it, say a few words about it, and then post this through people claim to as many social sites as she can and as many review sites as she can and go through people with really active social media presences who are willing to share her story.
2. The claimant should gather all the documentation that she has that support the monetary amount that she is asking for, such as the receipt for cost of dentures, as well as any and all receipts from her visits and charges at Dentfirst, as well as any written communication she has had with Dentfirst - and following that, upload all these supporting documents and pieces of evidence that support her claim, to peopleclaim.com
3. At this point, the goal would be to have generated enough public attention, as well as a strong enough online claim through peopleclaim.com, in order to elicit a response from Dentfirst, and then mediate with Dentfirst and the claimant through peopleclaim.com to reach a resolution that meets the monetary compensation that is sufficient for the pain and suffering detailed in this claimant's case.
4. Once the claim is resolved with Dentfirst, and the claimant has received proper compensation for expenses and loss of quality of life, the fact that a resolution was reached will be made public such that Dentfirst will be recognized as a provider that is present in issues involving their patients and their establishment as a whole.
I also experienced similar troubles with dentures to the extent I have been toothless for several years and resigned myself to accept it, I really do understand. Dentistry like medicine, is a practice, not a profession. It Texas they are merely given 8 hours continuing education for "practicing" on patience while under the influence of illicit drugs. No jail, no bond, no suspension of license. Nothing.
Going to court means nothing. I have (won) a 30K court judgment and can not collect a dime. I even tried to sell it and can't get $5000.00 for it. So that's a waste of money.
I would recommend contacting your elected officials, but that didn't really work out either.
You could bash them on every website you can find, but yea that didn't work either.
I once picketed a business, and yes, I got their attention quick and a resolution immediately.
So I would say grab a marker and cardboard box, write your message on it. Put it on a stick, and start marching in front of the business.
BEST WISHES
Dear Claim #3179873
Have you spoken to DentFirstz? And what was their response or negotiation?
read the full post please.
Why do you feel no compensation is due ? This person went through hell. Dentfirst should be ashamed and probably sued if they aren't going to resolve this in good faith
Dentfirst owes client $12,500 minimally--she came to Dentfirst with an issue that was never resolved; not only was it not resolve, it has been complicated by the delay. As consideration for this time, delay, and pain, Dentfirst owes client beyond the $12,500, but the cost should not be "punitive" rather it should be the cost of resolution. That is, if the cost of getting usable dentures was $40,000, then Dentfirst should pay that cost. The client attempted several times to resolve this issue with Dentfirst seeing several different practitioners during the process over many months and years--all to no avail. As such a final settlement of 52,500 addresses the client's issue--getting dentures.
The client and Dentfirst also need to resolve the impact publically, personally, and professionally. The idea of using social media to damage the reputation of Dentfirst is one way to go, but is unlikely to lead to a settlement like the one offered above. To this end, I have a question, what is the client's end goal on this matter? I think Dentfirst owes client a personal apology and I think it is appropriate to report the company to the appropriate licensing board (State Dentistry Board, etc.) as the company not only failed to effectively treat the patient, but also did harm; but I think public smearing detracts from the end goal of resolution.
You'd need more plaintiffs for a class action.
That's exactly right. Punitives are awarded in court only after outrageous conduct. Nobody in the history of time has voluntarily made them part of a settlement offer
But how realistic is putative damages here?
anyone quote any case law here?
I don't follow your reasoning . Mediation should reach a better resolution than litigation and the parties would keep more of their money. Still if Dentfirst isn't going to engage like a responsible business , litigation may be the best course. Any lawyers out there interested in this case??
Seems Dentfirst isn't going to show good faith and respond to any of these suggestions. They need to be sued and sued big IMO. IF that happens maybe they'll understand the value of negotiating in good faith and trying to help this poor person.
Hiding from pubic opinion isn't a good business strategy - take if from United Air...
Anyway - I wish both parties luck in reaching a fair resolution. I'm tending to side with the claimant because of Dentfirst's obstinance. Hope thats fair.
A demand of $175,000.00, in my opinion, will fail to get serious attention. It is so excessive that a counter offer would be discouraged. From my reading of the facts, this is not a case which would give rise to punitive damages. Further, let's not forget that the patient had issues before seeing Dentfirst and there is no admissible evidence to prove Dentfirst caused any additional issues. Patient needed dentures so she went to Dentfirst. She paid $15,000 and didn't get any relief. Dentfirst should have refunded patient when it had the chance, but that ship has sailed.By patient's own admission, there are no problems now that she has been fitted with a superior product which cost more than 250% more than the original set. Patient would have to hire expensive expert witnesses to prevail on this set of facts. Absent a showing Dentfirst caused her condition to worsen, patient is probably only entitled to a refund plus some walking around money for the hassle.Candidly, we don't have enough information as is. I am sure the patient has not set forth facts which warrant such a windfall absent more.
Great comment Christopher. A big part of mediating a dispute brining things down to reality and knowing what might happen if the case goes to court. I hope Dentfirst and the claimant will consider the terms you've laid out and settle. Although, that said, It does seem the claimant has gone though hell with this and probably should get some compensation beyond out of pocket recovery.
Very true.
Isn't the idea here to avoid court where the lawyers will end up with all the money?
My suggestion it to settle for a refund of money paid, e.g. the $12,500. I have mediated to settlement hundreds of cases and based on that experience, both sides will not like this suggestion but it will be much better than the alternative of trial. Trial is expensive for both sides and the result is uncertain. Presently the claimant is getting nothing, so getting the $12,500 back and moving on would be beneficial. Likewise, the business could be losing profits because of this bad publicity. The can resolve this for a simple refund and avoid a malpractice case.
i would say client take it and run with because the amount being offered should be more than suitable . no one died nor suffered beyond help in this matter
no sir mine were free and there was not a warranty
First of all you can't get false teeth ..right after other teeth are pulled. Because of the swelling.
And it takes time to get it right.
The company is responsible for the actions of its employeeand in a court setting, the award of punitive damages might be higher because ofthe permanent damages the malpractice caused the patient. The patient’s bestalternative to the negotiated agreement will always be to take her case to thecourt and let a jury decide on the situation. I do not believe that a jury willpardon the DENTFIRST for an act that seems deliberate due to the fact that theyuse the client for practice.
The process is to let the company know that she is willingto negotiate with the involvement of a third party unbiased dental professionalthat would analyze the situation and make a statement on the record that can beused either for a trial or the next step of a negotiation. I would suggest getin contact with DENTFIRST again and give them your position and that if thisfail they may be looking at a higher payout. I would suggest to look into thehighest payout on medical malpractice for dental procedure in your state and anational average and to let them know what they may be facing. you can adjust the demand based on what a third party dentist will tell youabout the severity of that problem. And if they want you to see an expert toask that they pay for the consultation as part of the dispute resolutionprocess.
Ruth, could you post or arrange to send the back ground info that you offered to send to Dentfirst to Irving and see if he can help mediate a resolution to your case? Seems he can give you an expert perspective which Dentfirst should respect- even if they don't entirely agree. I don't have the background in dentistry that Irv and Hans do, but I'd be glad to add my comments as well once the info is there.
Thanks
Robert, Do you feel the terms claimant is asking for are appropriate given what information they've posted here? Any thoughts how a peer review board would apt to rule and what they might award? It might help both parties to add that perspective here.Thx.
This does seem like the claimsnt has a real case against The dentists and this dental practice. Why is there so much turnover in dentists at this practice? Does a dentist own the practice?
It does look like there was negligence in the treatment planning phase. It is time to file a lawsuit
I am very experienced in dentistry and would like to see what the dr did in his treatment and did the patient follow his advice and if you could forward me some statements from the treating dr and the patient as well I can give you my expert advice to resolve this
Try unfair
That seems to be the consensus here Danial. Whether or not the clamant is entitled to punitive damages or ancillary cost can be debated but everyone here seems to agree they need to make it right and help this poor patient. Assume Dentfirst is a dental chain more concerned about their bottom line back as corporate than the patient's welfare? Anyone know?
No teeth for 6 months. How humiliating. Dentures now are nor correct. They need to reimburse you plus make you happy. This will get their attention. Find them on Twitter start but don't finish you're complaint. They will panic, this is their name/ Brand. They will want to talk. That's how I got attention to start my claim
Don't know but its an important part of the process.
Matt I have a case on people claim. Take a look. I asked for ungodly amount, but added what I want to make me happy. Teresa vs Allergen pharmasuticals. You will be rewarded if you can get what will make me happy. Promise
Hmm I wish this response was more specific. I think everyone is in agreement that there should be some sort of compensation, the question is just how much.
I would suggest contacting the Georgia State Department on Dentistry Regulation Georgia Dental AssociationMs. Martha S. PhillipsExecutive Director7000 Peachtree Dunwoody Road, NESuite 200, Building 17Atlanta, GA 30328-1655404.636.7553 (Office)404.633.3943 (Fax)phillips@gadental.orgwww.gadental.org
I would attempt to use them as a mediator and then file a claim if possible with the Dentifirst insurance carrier you should be able to obtain this and further guidance from GeorgiaJohn Oxendine, Commissioner Office: 404.656.2070 Georgia Department of Insurance Fax: 404.657.85422 Martin Luther King Jr. Drive 800.656.2298 (State Only)West Tower, 704 Atlanta, GA 30334
Upon contacting these two agency's that regulate fraud and erroneous behavior and malpractice with this field they should be able to apply a little press with the whole complaint investigation process in order to gain the results in which you are seeking or in the least a way to at least get them to be more receptive to your needs
I'd agree with April, but the idea here is also to post a resolution that both parties can agree to. April can you do that? I'd love to hear under what terms you feel the case could be fairly resolved.Thanks
I feel that the Dentist are liable and should without a doubt fully repair the damages that have incurred thus far. I would think that the claimant would reduce apart of the claim if the Dentist could make the claimant happy and comfortable. The issue is usually the company not wanting to refund monetary adjustments but fixing the claimant's issues and offering maybe the amount of time spent on trying to receive the proper services should be offered maybe in services or visits that would make the exchange seem fair for both sides. Offering the claimant services or maybe an extra pair of dentures or products may suffice and alleviate the on going back and forth.
To my understating small claims courts will not take cases if you are seeking higher than the award limited. So it seems to me this case in not eligible for small claims. Also if there was a judgment wouldn't that preclude the claimant seeking the redress for the balance of the amount they are seeking. It seems to me you will be taking a big risk with small claims unless you will be satisfied with the maximum of award limit for small claims in Georgia.
It may be difficult to obtain another Dentist as an expert witness. They are benevolent to one the other and rarely testify against each other. The code of silence amongst professionals. Hopefully we can brainstorm and come up with an amicable resolution. I lost my husband due to product defect and it's a very steep mountain to climb. NO pun intended but it's like pulling teeth.
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This summary is provided by a third-party contributor and may not fully represent the views of the claimant. Viewers are encouraged to read full details on the left side of the page.
Case involves a series of dental procedures that patient claims left her with substantial debt, suffering, and inconvenience — and no teeth. Claimant is on social security, has no other income, and seeks damages and refund totaling more than $177,000.
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