Public Mediation

Trip Advisor-Dispute-#2065641

J. G. vs. Tripadvisor Llc
400 1st Ave, Needham, Massachusetts, 02494-2815, United States
Amount Involved: $20,000.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 2065641
    • Amount Involved: 20,000.00
    • Filed On: Sep 29, 2012
    • Posted On: Oct 10, 2012
    • Complaint(s):
      • Review is Malicious, Slanderous, and completely False. This is an attempt to give restaurant bad reputation, and is a serious crime.
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Rate or Review on TripAdvisor LLC
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"Trip Advisor will not remove a suspicious review by Jeff Boynton, who is a disgruntled x-employee of the restaurant and is attempting to destroy the reputation of the restaurant.

The review is Titled: If you value your credit card do not eat here:
The only reason I couldnt give this restaurant a lower score is becuase it's not an available option. Hopefully you can take this review I am writing as some friendly advice. In no way am I trying to be malicious towards the restaurant either but here is the experience I had with them.
I worked for Giuseppes (quite hard I might add) for about 3 years and had a great time doing so. When I had moved away for school I would frequently come in for beers and pizza. Until a few months ago when my wife and I had left and realized there was an unauthorized credit card charge for some smoking items from a shop in Amsterdam. The charge was for about $200. So natuarally I got the police involved and told them the only place I had used the card was at Giuseppes and nowhere else. So long story short, I got my money back. No harm done. But it didnt end there! Last night my wife and I went to Giuseppes for dinner (with cash in hand this time) and Julie the owner recognized me and pulled me aside and told me that she did not fell comfortable serving me and my wife and advised us to leave the property or she was going to call the police. I immediatelty knew what this was about. So I proceeded to yell at the top of my lungs, to all the customers, if you value your credit cards dont use them here because Julie's employees are scumbags. So I urge all of you to reconsider your dining experience. If you would like some other great restaurants to try, might I suggest Mame's or Lago that are right next door. Hopefully the same thing that happened to me wont happen to you.

Visited August 2012"
...
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Additional Communication Between Claimant and Tripadvisor Llc Hide
  • Sep 29, 2012, Claiming party added:

  • TripAdvisor LLC 141 Needham Street, Newton, MA 02464 USA

  • Sep 29, 2012, Claiming party added:

  • Slanderous, malicious and false accusations are punishable by law. I would advise that you remove this review immediately.

What Claimant Wants Hide
1. Compensation: Loss of business Oct 14, 2012 $10,000.00
2. Damages: Loss of business Oct 14, 2012 $10,000.00
3. Monetary items with amounts to be determined: Loss of sales Oct 14, 2012 TBD*
4. Other – Pay for claim posting cost Oct 14, 2012 $7.95
Cash total : $20,007.95*
*Amount shown is not final: total will increase when pending amount(s) are known and entered.
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from TripAdvisor LLC. This claim will remain posted until resolved
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