Public Mediation

H.C. vs. Directv

  • $50 cash reward offered for best resolution

Directv Retaining Department fraud

H. C. vs. Directv
2230 E Imperial Hwy, El Segundo, California, 90245-3504, United States
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000 pts + $50)
Statement of Claim
Claimant says:
"I I have canceled my contract with Directv and couple weeks later on December, 21 2016 at 6:21pm I received this call from the “ retainer department “ inviting me to come back to Directv and the person offered me anything he could to make me come back to them. He offered me my old package back, no rental equipment, no contract and the bill no more than $ 53.00 per month. I was happy with the offer so I canceled my contract with Time Warner and I came back to Directv again. Later I found out that my bill is actually $ 104.00 ( and with some “ temporary discount" I pay $ 84.00 for now) I found out that I am in a contract and that everything promised was just lies. I requested the transcription of my conversation and Directv deny my request. I asked them to please “ listen to the conversation that took place since they say that all the calls are recorded” and they refuse to help. I am tired of arguing with Directv. They even put my number in some kind of “ do not answer “ list because for several weeks I was not able to get anyone to answer my calls, it was directed to a voice mail asking me to leave a message … The only thing I really want is to Directv fulfill what was “ offered to me” I did not call them, THEY called me and make all these lies in order to bring my account back under false pretenses"
Reply Have a similar problem?
  • 12-21-2016 — when Directv retaining dept called me under false pretenses
What Claimant Wants Hide
Just make me happy!
Claimant invites DirecTV to make a fair offer.
1. Other – Pay for claim posting cost Mar 08, 2017 $7.99
Cash total : TBD
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from DirecTV. This claim will remain posted until resolved
  • Show:
  • Sort by:
  • 1
  • Contributed Solution: by Dustin Black On 01-23-2020
    Companies must make you aware you are being recorded. But the recordings are not kept very long, usually it is for quality and analysis for their employees, not the customers benefit or dismay. I suggest requesting a supervisor and asking for the deal offered. If it was direct TV they will have a record on the note section in their account database and not someone defrauding you and getting the package of their choice. A neighbor for instance. Also they should be responsible if you paid to break the contract with time Warner.
If you are a party to this claim, click here.
Is this a fair resolution?
  • 0
  • Contributed Solution: by Sophie Blythe On 04-09-2018
    Direc TV should pull the tapes immediately and play them back to claimant More...
If you are a party to this claim, click here.
Is this a fair resolution?
  • 1
  • Contributed Solution: by su pang On 04-25-2017
    if claimant is not biding by any clause and/or waive the right to suit in his/her contract with DirecTV, try court (class action will be better if possible.) More...
If you are a party to this claim, click here.
Is this a fair resolution?
  • 1
  • Contributed Solution: by Bryan Morris On 04-23-2017
    Consider a class action suit by all people who have been given false information by Directv while making a sale. More...
If you are a party to this claim, click here.
Is this a fair resolution?
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Get Free alerts when claims post in your area.
Get Alert

Need help resolving a dispute? Learn more.

Public Mediation

The shortest path from your problem to its resolution.
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

If Unresolved
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.


A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim