We designed PeopleClaim to be as simple and straightforward as possible. “Help” is built into the system rather than in a separate section.

If you experience problems using the site, please contact us by email at
Please describe the problem as clearly as possible so we may give you instructions
by email or phone. Please include your phone number and best times to reach you.

Hours: Monday – Friday, 9:30 AM – 4:30 PM U. S. Central Time
P.O. Box 2531
Boone, NC 28607

*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.