Public Mediation

Roadmasters School CDL-A Training-Dispute-#1086260

K. H. vs. Roadmasters School Cdl-A Training
1-800-831-1300, Tampa, Florida, 33661, United States
Amount Involved: $500.00
    • Claimant Seeks: View.
    • Claim #: 1086260
    • Amount Involved: 500.00
    • Filed On: Apr 12, 2012
    • Posted On: Apr 23, 2012
    • Complaint(s):
      • Bad business practices
      • "I just feel ripped off."
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"I started the training for my CDL-A Tractor trailer drivers License the price for the school was $5000.00 if you paid cash. In the orientation my wife Christine went with me and we both think that the lady promoting the school lied straight to our faces. We thought for all that money I would have haz-mat on my licence when all was done. I then had problems with double clutching the truck. When I requested additional help they said we don't have the man power to work with each student individually. I was put in a truck with 4 other students and because I was having problems learning to double clutch the truck, I didn't get any actual road time. The only thing I got out of this whole ordeal was my permit that I could have done myself and just paid the DMV fees. So I am making this complaint to try to get some of my money back. I paid $2500.00 but did not complete the course because of the problems that I was having and with NO additional help I would have never passed the course.

I would like to know if I can get help getting some of my money back. Thank you Karl Hardy."
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What Claimant Wants Hide
1. Get some of my tuition back May 16, 2012 $500.00
Cash total : $500.00
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Respondent's Counteroffer Hide
Message from Roadmasters School Cdl-A Training: Mr. Hardy enrolled in Roadmaster's Commercial Driver Training Program. The Program consists of 160 hours of classroom, observation and driving time to prepare individuals to take the Commercial Drivers License Examination. The forms provided to Mr. Hardy clearly indicate that there is an additional charge for the HAZ-MAT license endorsement. Mr. Hardy attended 100 hours of training over a ten day period. Mr. Hardy left the course on April 4th and on April 5th called and stated that he had personal matters to address and needed to drop of out the program. Mr. Hardy paid $2,500 toward the total cost of tuition. Pursuant to the Refund Policy located on the second page of the Enrollment Agreement signed by Mr. Hardy, the full tution price is due after fifty percent (50%) of the course has been completed. Mr. Hardy completed approximately sixty-two percent (62%) of the program. As a show of good faith, Roadmaster will not attempt to collect any additional tuition payments to which it is entitled. Mr. Hardy may re-enroll in the program in the future provided he meets all applicable entrance qualifications when re-enrolling, and any amounts paid to date by Mr. Hardy will be credited towards his total cost of tuition.
What By When How Much
1. May 09, 2012 $0.00
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Offer History
Apr 12, 2012
Claimant's Terms of Settlement to Roadmasters School CDL-A Training
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