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Claimant's opinion: I don't know what else I can do. Please help me.
"Read my complaint and be AWARE!! DO NO TRUST THIS COMPANY!"
Did the company specifically state that the kitchen cabinets would be wiped out? If so, that should certainly have been done...and in all honesty, for a move-in, it's really kind of basic. As a former real estate agent and as a frequent mover, I consider wiping out cabinet interiors to be absolutely essential for move-in and move-out cleaning jobs. It's terribly frustrating when you move into a new home and have to clean before you can even unpack, which is exactly why you'd hire a cleaning company.
I did see a comment about the claimant not having communicated; he or she specifically mentions having called the owner and nothing much having come of it.
I would be interested to know whether this company provides a spec sheet for move-in and move-out cleaning jobs or whether it's all left vague. The services I used in Georgia and Florida all had a check list that was provided when bidding for a job. Then I received the checked-off list along with the invoice at the end. Seems like best practice to me.
My question is for the claimant - but cornerstone is free to respond too.
Can you outline what, if any of the work was done to your satisfaction ? I think you'd be entitled to a refund for any work not done correctly, but you'd owe them something for whatever work they did correctly- assuming that was anything. seems pretty shoddy from your description. Can you add the photo's onto this claim that show the condition of your place after they "cleaned"?
I'll suggest a formal solution after you respond.
Thanks
Just hired this group to do my in May 2016 to do a full Real Estate Ready Cleaning for my client with a million dollar home in Flying Horse. Not only did they work us into their schedule, but they showed up on time with 9 cleaners fully equipped to handle my 8500 sq. ft. listing. The buyers did their walk-through as they finished.
The buyer's Realtor hired them for her new listing. Amazing and professional company! I've used them before for 2 other homes and both sold the day after the cleaning. Advice to Realtors. They are very reasonably priced and can perform professional cleanings and carpet cleanings at the same time. After they are done, take the listing pics. You won't be disappointed. I now use them for all of my listings prior to entering the pics on the multiple listing. A professionals!
Ken, This isn't a solution it should be filed as a comment. And to be honest your post and those of some others here look like shills to me. Anyway, if you want to offer a solution that helps get the case resolved use this control. If you just want to support one side or the other use the comment box.
would you mind listing a few of the homes that you've used them on? Your comment should be listed as a comment, not a solution BTW. thx
We use them as well for our condo complex in Briargate. JPW
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