Public Mediation

Land Rover rigged for quick sale!

A. R. vs. Central Ford, Inc
Ahoskie, North Carolina, United States
Amount Involved: $2,000.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 5613291
    • Amount Involved: 2,000.00
    • Filed On: Feb 02, 2011
    • Posted On: Feb 17, 2011
    • Complaint(s):
      • Contract / Agreement / Promise dispute
      • Product Defect
      • "I just feel ripped off."
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Statement of Claim
Complaints Involved (4) - View
Claimant says:
"copy of state inspection that indicates the vehicle passed but when asked about the check engine light, the salesman stated that the senor could cause the check engine to come on ---to have it replaced it would be 400 dollars or so--but the car ran fine
I asked the sales manager how could the vehicle pass inspection if the oxygen sensor was unplugged---the law states that vehicles must pass the emission's inspection-- if the car is being sold by a dealer then the dealer must replace it before selling it--"
...
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Claimant timeline (8) - Hide
  • 01-29-2011 — purchased the vehicle(based on word of sales person and manager)
  • 01-29-2011 — car ran hot/was told that it was theromstat--take care of it by running a wire, not a big problem
  • 01-29-2011 — had car towed by AAA from suffolk
  • 01-31-2011 — had car towed from work/OSM over heated and green stuff poured out from the vehicle-talked with salesman, mr. brinkley and expressed frustration and dissatisifaction with the vehicle
  • 02-01-2011 — certified mechanic checked the vehicle and noted that the oxygen sensor was unplugged and not working properly-this could cause servere damage to the engine-noted that the wires were cut and hanging-probably have to replace theromstat-reviewed inspection list and questioned how could the vehicle pass inspection when it's clear that it has emission problems! the care should not have been up for sale in that condition
  • 02-01-2011 — expressed dissatisfaction with the car and informed the sales manager, mr. white of the mechanic's finding and asked about the inspection laws in NC-- discussed what was said and prior to sale and reminded why I purchased the vehicle(he could not say who inspected the car but stated it had passed inspection)
  • 02-01-2011 — called land rover dealer in VA Beach, VA and made an appointment to have the vehicle checked out! towed car
  • 02-01-2011 — informed mr. white again of the car's conditon and asked him to do the right thing.....he said a deal is a deal and it's not personable
What Claimant Wants Hide
1. Refund: Land Rover Freelander Feb 07, 2011 $2,000.00
Cash total : $2,000.00
  • 0
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Respondent's Counteroffer

There has been no response to this claim from Central Ford, Inc. This claim will remain posted until resolved
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