Public Mediation

E.S. vs. Slate Visa Credit Card

E. S. vs. Chase Credit Card Services
270 Park Ave Fl 12, New York, New York, 10017-7924, United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 2351095
    • Amount Involved: N/A
    • Filed On: May 03, 2018
    • Posted On: May 14, 2018
    • Complaint(s):
      • Bad business practices
      • Overcharge or billing error
      • Customer service runarounds
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Statement of Claim
Complaints Involved (4) - View
Claimant says:
"The Chase Bank has a Slate Visa Credit card that I have used for several years.

A very nice young man from the Slate Visa Credit card company called me and asked me if I had charged $3,000.00 to my credit card.

I replied that I DID NOT charge $3,000.00 to that Slate Visa credit.

The credit card agent said that he would immediately cancel that credit card and mail me a new Slate Visa credit card.

Two days after receiving that new credit card, I received a letter from the Chase Slate Visa Credit Card Company saying that the new credit card was cancelled.

When I telephoned the telephone number on the letter and asked what was going on, a very rude young lady to me that I owed the Chase Slate Visa Credit Card Company $3,000.00.

I replied that I never charged that sum of money and that I refused to pay for something that I did not do.

She became very nasty with me and told me that I would either pay that amount of money, OR, she would ruin my credit rating. I was so angry that I hung up on her.

Yesterday, 05-02-2018, I received a bill from the Chase Slate Visa Credit Card Company with a demand payment for the $3,000.00.

I NEVER CHARGED $3,000.00 ON THAT VISA CREDIT CARD!

The credit card company is trying to force me to pay for an amount of money that I never charged to the credit card.

Chase Slate Visa Credit Card Company is trying to rob me, because they think that they can bully me into paying for something that I never did.

I have an excellent credit rating, because I always paid my bills on time.

Since the Chase Slate Visa Credit Card Company telephoned me and asked me if I had charged that amount of money and notified me that it was a scam, the company already knew that it was a scam."
...
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What Claimant Wants Hide
Non-Cash
What By When How Much
1. Apology: I want the $3,000 charge dropped from my credit card. I want a written apopogy from the Chase Slate Visa Credit Card Company for the stress that it cased me. Jun 04, 2018 N/A
Cash
1. Other – Copy claim to regulators Jun 04, 2018 $14.99
2. Other – Pay for claim posting cost Jun 04, 2018 $14.99
Cash total : $29.98
Non-cash: 1 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Chase Credit Card Services. This claim will remain posted until resolved
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  • Contributed Solution: by George Maxwell On 05-30-2018
    View more
    Chase Slate needs to justify their decision that this was not fraud More...
If you are a party to this claim, click here.
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