Public Mediation

Bowlin Roofing-Dispute-#1545025

R. T. vs. Bowlin Roofing
4502 Harbor Drive, Kingsport, Tennessee, 37660, United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 1545025
    • Amount Involved: N/A
    • Filed On: Feb 25, 2012
    • Posted On: Mar 07, 2012
    • Complaint(s):
      • "I just feel ripped off."
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"April of 2010 was quoted an estimate of $3500 for new roofing (supposed to include any plywood required) plus $600 to blow in some insulation over the bathroom area (downstairs). A other small item was done for the carport which cost another $300. I ended up paying a total of $5000. Shortly thereafter a crack appeared in one of my upstairs bedroom ceiling. A leak developed and discolored the wallboard. The firm was called and the repair made. I spray painted the ceiling discoloration with white Kilz stain blocker. I noticed that the crack continued to increase in both length and width.
On Wednesday 2/25/12 we had a heavy rain and the roof leaked soaking the the crack and dripping onto the rug. Thursday morning I called the firm asking for someone to come out and fix the leak. It rained again Thursday night but I had placed a bucket under the leak. Friday I called again and was told someone would be out that day. Saturday I called again and was told they would be here in the AM. About 10 AM they showed up. I was told that a limb had punched a hole through the shingle and that it was not a under warranty. There was no evidence of a limb anywhere on my property that could have caused this damage. The cost was $250 for about 30 minutes worth of labor. I told the repairman about the crack in the ceiling. I was under the impression that I had a 5 year warranty. I never received a bill for the original work as the owner appeared just as the workers were finishing up practically demanding payment. He was in my opinion, rude. I was not furnished with a receipt. For the work done on 2/25/12, again, I was not presented with a bill nor a receipt. Needless to say, if this repair fails, I'm not real prone to call them again, but this repair should be covered on a warranty.
I certainly wouldn't recommend this outfit to anyone."
...
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What Claimant Wants Hide
What By When How Much
1. Repair: ceiling Mar 11, 2012 N/A
Just make me happy!
Claimant invites Bowlin Roofing to make a fair offer to resolve this complaint.
Non-cash: 1 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Bowlin Roofing. This claim will remain posted until resolved
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