Public Mediation

Michael M vs. Www.Lightinthebox.Com

lightinthebox.com delivered non working product. Very poor customer support.

M. M. vs. Lightinthebox.Com - Light In The Box Ltd.
Reg. 7/F., China Insurance Group Building, No. 141 Des Voeux Road Central, Hong Kong, Us: 808 Howell St Ste 300, Seattle, Washington, 98101-1357, United States
Amount Involved: Other terms
Complaint(s): Problem with a product
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Statement of Claim
Claimant says:
"i purchased a electronic product (an hdmi to component adapter cable) which does not work at all. I tried two different tv's and players so I know the product is no good. Their customer support is terrible and there is NO PHONE NUMBER and no other way to contact them to complain. No online chat no or email address. NOTHING. I am out the money I paid and I have a totally useless product!!"
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What Claimant Wants Hide
What By When How Much
Just make me happy!
Claimant invites LightInTheBox.com - Light In The Box Ltd. to make a fair offer to resolve this complaint (subject to acceptance by claimant).
1. Other – Pay for claim posting cost Mar 11, 2016 $7.99
2. Other – Physical delivery charges Mar 11, 2016 $2.99
Cash total : TBD
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