Public Mediation

A.S. vs. Geico Insurance - Headquarters

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Overcharged Premiums

A. S. vs. Geico Insurance - Headquarters
One GEICO Plaza, Washington, District Of Columbia, 20076, United States
Amount Involved: $4,850.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 3683339
    • Amount Involved: 4,850.00
    • Filed On: Feb 18, 2023
    • Posted On: Mar 01, 2023
    • Complaint(s):
      • Bad business practices
      • Overcharge or billing error
      • Customer service runarounds
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Statement of Claim
Complaints Involved (5) - View
Claimant says:
"My college student daughter was in a car accident back in 2019 that was not her fault but was accidentally reported to the dmv and CLUE report that it was her fault. My premiums spiked and when I asked why Amica who was my insurer never told me so I switched to Geico. For 31 months I paid premiums not knowing my daughter was considered at fault for her accident. When I finally got to the bottom of the crazy $2800 premium I was paying, I filed a complaint with the department of insurance and the report was fixed. Now when I went to Geico to get refunded for my hiked premiums they said we were never charged for them and that they knew my daughter was not at fault the whole time. I call bullcrap, because if it was reported wrong by the previous insurance and Geico does their underwriting by verification of DMV reports and CLUE reports which would make it impossible for them to know. I am owed for 31 months of increased premiums from Geico and I want my money back. After complaining I got a letter from Geico vice president stating that they did not owe me anything and did not put any contact information to return my response. Only a statement that I was not getting nothing back."
...
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What Claimant Wants Hide
1. Recovery of Losses: Increased premiums Mar 01, 2023 $4,650.00
2. Pay me for my time: 5 hrs working on this crap Mar 01, 2023 $200.00
Cash total : $4,850.00
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Respondent's Counteroffer

There has been no response to this claim from Geico Insurance - Headquarters. This claim will remain posted until resolved
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