Public Mediation

My Claim vs. Vivint Inc.

F. C. vs. Vivint Inc.
4931 North 300, Provo, Utah, 84604-5816, United States
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"(Admin note: Personal info has been removed from public part of the complaint and put into the private part)

I (xxx1) am filing this complaint against Vivint Inc. Its headquarters is located at 4907 N. 300 W. Provo, UT 84604.A few years ago, I co-signed for an alarm system for (xxx2)

Vivint Inc. had me to sign the contract as a co-signer via e-mail and acknowledged my e-mail and mailing address in the contract. I live in San Francisco California.

>A few years later (xxx2) moved from (xxx3) I had to do an electronic signature before she could move the alarm to the new address. Vinvint Inc. emailed me the form to my g-mail address to electronically sign.

In the latter part of October 2021, or early part of November 2021, I was visiting xxx A Vinvint Inc. service man came to her residence to inspect her equipment. Gracie made a final payment on her alarm system and the serviceman said that I was no longer committed to the contract and would no longer be contacted concerning her alarm system.

A letter dated May 4, 2022, was sent to Gracie’s residence x from a Sequim Collection Agency to an address where I did not reside. It was only a coincidence Gracie mentioned to me concerning the letter. As a matter of fact, she was going to send the letter back to Sequim Collection agency.

Vivint Inc. who was aware of my P.O. Box address in San Francisco California and my g-mail address never sent me a notice that I owed a debt, thus, denying me due process of law, and sent the alleged debt to collections with an address which did not belong to me.

On and around May 25, 2022, I sent a certified letter # 7018 0680 0000 8296 requesting Vinvint to perform its ministerial duty and comply with the Fair Debt Collection Practices Act (FDCPA) and validate the alleged debt which It had sold to the collection agency without my knowledge.

Around June 15-17, 2022, I got emails from Kathryn Williams, Executive Resolutions, informing me that she cannot provide me any information concerning my alleged debt, which was sent to collections, without a verbal code.

I informed her I was only the co signer to x, the owner of the alarm system who lived in West Virginia and I never knew the verbal code.

I am requesting that Vinvint Inc. comply with federal law and validate the alleged debt. I am also requesting that I am provided with the original contract and any/all documents that bear my name.

I am requesting an explanation why I didn’t receive notice of the alleged debt at an address that belonged to me.

I xxx declare under penalty of perjury that the forgoing is true and correct to the best of my recollection.
"
...
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Additional Communication Between Claimant and Vivint Inc. Hide
  • Aug 16, 2022, Claiming party added:

  • Vivint Inc. was quick to turn my satisfied bill to a debt collector who threatened to
    hurt my credit report; but failed to report to the credit bureaus when my debt was satisfied. I demand it to alert all three credit bureaus that I satisfied my debt with its agency.

What Claimant Wants Hide
Just make me happy!
Claimant invites Vivint Inc. to make a fair offer to resolve this complaint.
  • 1
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Vivint Inc.. This claim will remain posted until resolved
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