"I signed contract on Jan 4, 2013, taken from the JB Dollar Stretcher Magazine. Agreed price $9800.00, waterproofing & 6 glass block window's, Large item's put back as I am Handicapped, & alone. Owner, Tom, he said, professed to be a Christian & trustworthy. Workers, Ed & Mike piled everything on top of each other, covering nothing, scattered everywhere thoughout the cellar. I took pictures each night of progress. I had the flu, vomiting 3 day's & scoot's for a week, in my PJ's. The men finished Jan. 11, 2013, & wanted the balance of the money, I put $4000.00 down, Paid $5000.00, when done & withheld the $800.00, until satisfied. Men called Boss Tom & he wanted to talk to me to get the balance of the money. He insisted, he needed the money & the men had to make the bank before it closed. The work was sloppy, items not put back, my glove's, tool's, used to put on the puddy paste on the block window's, left on a shower dresser, not even cleaned up, broken light fixture [not mentioned]. I refused to pay. Tom talked me into to paying, saying he would have the men come back following Monday & called later to make it Tuesday. The men got at my home first, tried to cover up mistakes & work, I ordered them out until Tom got here. When he got here I noticed water on the floor in the corner & asked why? It was coming from my freezer! The men moved the freezer back where it was & plugged it in an outlet that there was NO Electric! It sat there 5 days when we found it, & thawed, lost all my food! $376.00 worth, checked. Tom fired the men on the spot, they said, but had to finish up work. They put large table's back & heavy item's. I signed a paper that they completed puting the item's back to my satisfaction. Or they said they wouldn't get paid. I heard Ed flush the toilet in the other room, & said nothing. In the mean time when they finished Friday, I still had trouble flushing the toilet, flooding. So called Roto Rooter, who came, checked it by rooter, video, & taking the toilet off. Still wouldn't flush without flooding. Rooter called a 5 Septic Tank Companies, on Saturday. Oassis came out & found the sepric tank full, which had only been 6 month's. Toilet still wouldn't flush. Oasis came back out again & found the second tank, toilet still wouldn't flush. Oasis owner, Eric, boss, came out Saturday evening to check & found cement in the toilet vent pipe. His truck, Oasis came out the 3rd time & took the cement out of the toilet vent & the toilet flushed OK. [The "Airhead's could have done it on purpose or why?] It all cost me Rooter $680.00 , Oasis $360.00, Freezer Contents $376.00. I have a law Suit going now, but want to warn anyone else dealing with the company, how they operate & what a mess they made for me that took me 2 month's to put everything back in order again. It was a nightmare! Still not settled.
My Son ended up fixing the light fixture they said had to be ordered, that my Son got at the hardware & installed it for me. It was taking Tom 2 week's to order, he said & delayed puting it in. I had to go into a dark cellar with a flashlight to use, while waiting. Poor excuse! I would never recomend them to do anything for anyone. Over all the job is done & I no longer have running water in my celler, but paid for it dearly. PLEASE NOTE THIS FOR OTHER'S, NOT TO USE THEM. tHEY WERE HAVING SHOW'S IN Columbus & Cleveland. So this will take in Trumbull, Geauga, & sourrounding area's. Please notify them. I went into detail, so You will know what I went through.
PLEASE NOTIFY THEM!"