Public Mediation

F.M. vs. The New Colonies Apartments

The New Colonies Ignores Illinois Law - failure to return security deposit

F. M. vs. The New Colonies Apartments
316 W 34th St, Steger, Illinois, 60475-1445 , United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 4475535
    • Amount Involved: 560.00
    • Filed On: Apr 09, 2020
    • Posted On: Apr 20, 2020
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Customer service runarounds
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Claimant says:
"The New Colonies Apartmens has totally disregarded the Illinois statute 965 ILCS 710 Security Return Act.
In 2015 I co-signed on an apartment for my parents. At the time I put a down payment of $500. In 2019, we paid all outstanding rent and gave a notice. I even supplied the office with a letter and check. The letter stated that we were vacating the property and to please forward my security deposit and interest to stated address.  It has been a year and I still have not received my security deposit.
In Illinois, since The New Colonies has more than 25 rental units, they are required to pay interest to any tenant that was not in default of the lease. We were not in default. In addition, in the state of Illinois, because New Colonies owns more than 25 units in their complex, it requires them to pay interest on security deposits to tenants whenever the deposit is retained by the landlord for six or more months. It has been way over that, as mentioned earlier it has been over a year.
The accrued interest MUST be paid out to tenants annually, within 30 days of each 12- month rental period.  This was never done. 
There was natural wear to the apartment and when we vacated, we cleaned everything the best of our ability. They never painted so we couldn't do anything about that. We never received a notice as to why they were not returning the security deposit. In fact, I called several times, and left numerous messages, they simply ignored my requests for a call back. Instead they kept the security deposit without any explanation. In the state of Illinois they are required to return security deposits less cost for cleaning or repairs no later than 30 days after a tenant moves out, if that was the reason, in the state of Illinois we were to be notified 30 days after we moved out with an itemized, written list of deductions. Again, no letter or return call. 
The still had time to rectify, and provide a letter if exceeded 30 days after we vacated the property to repair any damages (which there weren’t). They failed to provide a written statement to us (tenants) (within 30 days of having vacated the unit) which could have stated their intention to make deductions for damages and remit any balance to the tenant within a further 30 days. In addition, they were supposed to provide us (tenants) with a copy of the receipt(s) for repairs to our (tenants) former residence.
I would like to settle this without going to court. In the state of Illinois, landlords who fail to adhere to these guidelines risk being ordered by the state to return a tenant’s full deposit amount, along with any associated legal fees.
I have tried numerous times to contact them, and all my messages were simply ignored. I even called the call center to connect me with some live and it was always the same story, they were not in or “out showing properties”.
I hope to get this resolved or I will be seeking legal counsel."
Reply Have a similar problem?
  • 04-09-2019 — Presented letter with forwarding address info for security deposit and move out date
Additional Communication Between Claimant and The New Colonies Apartments Hide
  • Apr 28, 2020, Claiming party added:
  • Due to statutes in the state of Illinois, if I do not get a response, I will be filing a claim with the County Court house.
    I would appreciate the refund and a response.

    Thank you.

What Claimant Wants Hide
1. Security Deposit with interest Apr 30, 2020 $560.00
Cash total : $560.00
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer


There has been no response to this claim from The New Colonies Apartments. This claim will remain posted until resolved
Offer History
Apr 09, 2020
Claimant's Terms of Settlement to The New Colonies Apartments
Refresh
  • Show:
  • Sort by:
  • 1
  • Contributed Solution: by George Maxwell On 05-01-2020
    New Colonies Apartments should refund deposit and costs to tenant immediately, with an apology More...
If you are a party to this claim, click here.
Is this a fair resolution?
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Get Free alerts when claims post in your area.
Get Alert

Need help resolving a dispute? Learn more.

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim