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Public Mediation
My Claim vs. Solono- Napa Pet Er Clinic
- 50% of recovery offered for best resolution
D. H.
vs.
Solono- Napa Pet Er Clinic
4437 Central Pl B3, Fairfield, California, 94534, United States
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-
Patient
- vs
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Solono- Napa Pet Er Clinic
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Attn: Alexis Davenport
4437 Central Pl B3, Fairfield, California, 94534, United States
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Are you this party?
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-
- Status:
In Negotiation
This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction.
Suggest a resolution to help these parties reach a settlement.
- View response from: Solono- Napa Pet Er Clinic
-
-
- Review this case.
- Propose your solution.
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(1,000)
Statement of Claim
Failure To Answer Questions Regarding Patient's Or Relative’S Health
Claimant's opinion: i took my dog there for a minor injury. total bill 390$
they never reveiwed the prices with me they charged me 190$ for na shot of methidone/herion
i need a refund of the 190$ , they could have just given the a pill
Failure To Prescribe Most Cost-Efficient Treatment
Claimant's opinion: i took my dog there for a minor injury. total bill 390$
they never reveiwed the prices with me they charged me 190$ for na shot of methidone/herion
i need a refund of the 190$ , they could have just given the a pill
Parties' Opinions:
Claimant says:
-
Claimant agrees to resolve this matter under the following proposed terms of settlement.
- Status:
Seeking public comment/suggestions
This claim has posted for public comment and negotiation. It will remain posted
until resolved to the claimant's satisfaction.
Suggest a resolution to help these parties reach
a settlement.
-
Solono- Napa Pet Er Clinic
is asked to agree and settle or make a good-faith counteroffer, offer a rebuttal,
or request additional information.
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1. Refund: medical
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May 26, 2025
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$190.00
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2. Other – Copy claim to regulators
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May 26, 2025
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$14.99
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3. Other – Pay for claim posting cost
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May 26, 2025
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$14.99
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Just make me happy!
Claimant invites
Solono- Napa Pet ER Clinic
to make a fair offer to resolve this complaint.
Status:
Seeking public comment/suggestions
This claim has posted for public comment and negotiation. It will remain posted
until resolved to the claimant's satisfaction.
Suggest a resolution to help these parties reach
a settlement.
Congratulations, and thanks for submitting your suggestion. Pending approval we will award your account 5 free RHU crypto coins.
Note: only actionable resolution suggestions count for the free RHU; comments are welcome but don’t qualify for the free offer.
Great! We'll notify claimant and Solono- Napa Pet Er Clinic of your feedback.
Do you agree with the claimant’s demands?
Would you like to suggest a better resolution?
Awaiting response from Party
Janice Cannon (Comment):
"When you go to the ER they do ask for payment because nothing is free. Even though it is your pet the services are not free. At no point should you expect them to treat your pet for free especially when there is staff that is there to help them. You cannot expect free services at any point."
(25 days ago)
ReplyCongratulations, and thanks for submitting your suggestion. Pending approval we will award your account 5 free RHU crypto coins.
Note: only actionable resolution suggestions count for the free RHU; comments are welcome but don’t qualify for the free offer.
Great! We'll notify claimant and Solono- Napa Pet Er Clinic of your feedback.
Is this a fair resolution?
Would you like to suggest a better resolution?
*In the event this company is operating under bankruptcy protection, see notice
at the bottom of this page.
Response from
Solono- Napa Pet Er Clinic
Hide
Respondent's Counteroffer
Hide
-
Solono- Napa Pet ER Clinic to claimant
- Status:
Rejected
Respondent has rejected claimant's terms. This claim will remain posted until mutually
acceptable terms are agreed to.
The claimant's settlement terms were rejected with no explanation. This claim will remain posted until resolved.
Congratulations, and thanks for submitting your suggestion. Pending approval we will award your account 5 free RHU crypto coins.
Note: only actionable resolution suggestions count for the free RHU; comments are welcome but don’t qualify for the free offer.
Great! We'll notify claimant and Solono- Napa Pet Er Clinic of your feedback.
Do you agree with the respondent’s Response?
Would you like to suggest a better resolution?
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The store should accept the returned item and offer the claimant a $20 gift
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