Public Mediation

SPI (Service Pro of Idaho) Dispute

L. B. vs. Spi (Service Pro Of Idaho)
1827 W Canyon Ranch St, Meridian, Idaho, 83646-3879, United States
    • Claimant Seeks: View.
    • Claim #: 2090077
    • Amount Involved: N/A
    • Filed On: Aug 11, 2014
    • Posted On: Aug 22, 2014
    • Complaint(s):
      • Bad business practices
      • Failure to honor promises
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Statement of Claim
Claimant says:
"In December, 2012, SPI Completed putting on a new roof on my house and I paid them $11,075.00.
A week later They started the remodel on the inside of my home, and the landscaping of my front yard, this was a verbal agreement, no contract was signed. I had to have the inside of my home redone to accommodate a wheelchair, knowing that I would be in one after my hip replacement surgery planed for October 2013.
While recovering after my surgery in October 2013, I started noticing things that were not done or was not done right.
I started contacting the owner (Steve) and let him know the things that were wrong, at first he would answer my calls, I asked him for invoices when ever I paid him any money and I have yet to get any of the invoices, or even a list of what I might still owe him.
I have issues in my kitchen, uneven floor tiles, missing wall border, stains on my wall border, thresholds not done.
In my hallway There are unpainted areas on my cabinet between the drawers, thresholds not done flat smooth hard to walk on barefooted.
In my driveway the Patio concrete is chipping up.
In my landscaping I have plants that did make it through the winter, that I was guaranteed would, my soaker turn on valve leaks and some of the plants don't look like they are getting water.
I have requested invoices- haven't received any, I know I may still owe something, but without any invoices I don't know.
I would just like to have what I've already paid for fixed and done right."
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Additional Communication Between Claimant and Spi (Service Pro Of Idaho) Hide
  • Aug 15, 2014, Claiming party added:
  • The original work has not been completed but was paid for.to include the kitchen, patio cement, the landscaping plants, the interior painting. I have no problem paying the 3200, That I and others was told was the balance. Spi continues to keep changing the final balance each time we talk.

  • Aug 18, 2014, Claiming party added:
  • I have canceled checks amounting to over 46000.00 that SPI has been paid, he needs to readd his own invoices.

  • Aug 22, 2014, Claiming party added:
  • This claim has not been resolved, I have an invoice and canceled check from Fidelity National Title that says "Account Payoff " dated 07/26'203, and I also have another personal canceled check for $5,250.00 THAT SAYS FINISHUP ON INVOICE #0004272, HE STILL WANTS MORE MONEY TO FINISH WHAT HAS ALREADY BEEN PAID FOR. Now he is threating to take ME to court for LIABLE!!!

What Claimant Wants Hide
Non-Cash
What By When How Much
1. Repair: Fix/repair the items I have listed above Oct 01, 2014 N/A
2. Complete project: Fix, repair, replace items I have listed above Oct 01, 2014 N/A
Cash
1. Other – Copy claim to regulators Oct 01, 2014 $14.99
2. Other – Pay for claim posting cost Oct 01, 2014 $7.99
3. Other – Physical delivery charges Oct 01, 2014 $2.99
Cash total : $25.97
Non-cash: 2 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)
Respondent's Counteroffer Hide
What By When How Much
1. Complete any repair/unfinished work in accordance with a mutually agreed upon contract for tasks and payment. Aug 29, 2014 $3,650.00
Cash total : $3,650.00
  • 0
Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
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