"In September of 2008 a large limb fell from an Oak tree situated on my property. After almost a month of negotiations and bids to repair the subsequent damages from that tree limb, Go Construction Inc., Mr. Thomas Barber President, from of MacClenny Florida (904 259-4939) was awarded the job. The damage to the roof of my home was severe and required that new roofing materials were required to fix the problem.
My specific complaint is this: Beginning in June of 2010, and on multiple of occasions thereafter, I telephoned Go Construction to complain about the roof leaking in the same room that the majority of the original damage occurred. On each of my telephone calls, I was required to leave a message for Mr. Barber. On two separate occasions, I have met with Mr. Barber and requested him to come back to my residence, observe the severe leak that we now have in one of the bedroom ceilings, and to please repair same.
As of this date (June 6th, 2012, Mr. Barber, nor any of his employees and constituents, have come to my home to even view the damage, let alone make the appropriate repairs.
Since the day we noticed the leak from the roof, we have tried everything we know and in several appropriate methods, to find and repair, via sealant, the place on the roof where the leak is emanating from. Our attempts have been to no avail. At this point in time, we have water not only falling on the ceiling, but it is running through the overhead light/fan in a steady stream whenever it rains. Therefore, this is no longer an inconvenience; it is a major safety factor!
We must have Gco Construction repair the leak under the standard contractors warranty and the 25 year roofing materials warranty that Gco gave to us. If they wait much longer, more damage from this leak will be claimable.
To Continue:
At approximately 9:20 pm, on Saturday, June 09th, 2012, Mr. Douglas Carlton, a Sub-Contractor for Mr. Tom Barber, AKA Go Construction Company, knocked on my residence front door. Mr. Carlton stated that he was here to take a look at the damages to the room where the leak came through the ceiling. At that date and time, it was raining outside therefore the leakage would be clearly evident.
We escorted Mr. Carlton to the #2 bed room where he observed the leakage in progress. The rain water was dripping through the ceiling in two separate places as well as coming down through the overhead Fan/Light combination situated in the center of that bed rooms ceiling. Mr. Carlton acknowledged the leaks and stated he would be in direct contact with Mr. Barber about same. He also stated that he would return to my residence on Sunday, June 10th, at approximately 8”30 am to view the exterior or our roof in the daylight. This did not happen!
On Monday, June 11th, 2012, at approximately 6:15 pm, Mr. Carlton again returned to my residence with the intent of viewing the roof of my home for possible leaks. He asked to use my ladder to access the roof with. I stated to him that would be alright by me and Mr. Carlton did do so.
At approximately 6:35, the same date, Mr. Carlton came back down off of the roof and he related to me that he found a hole in my roofing material (shingles). He then stated that he was going back up onto the roof and see what he could do to either temporarily repair, or cover, the hole in the shingle. A few minutes later, he was back down off the roof and inside my residence relating to me what he had found. Mr. Carlton stated that he had removed the damaged section of shingle and filled the hole with tar. He further stated that he replaced the torn section of shingle and that should stop any further leakage from that area of the roof. He also stated that I should try to add more screws to the wall board ceiling in an attempt to level it back up. I made no comment to his statement.
Also, at that same time and date, Mr. Carlton handed me what was the piece of shingle that reportedly was damaged somehow and was the supposed cause of the leakage of rain water into our bedroom. He also handed me a “V” shaped cutting type tool that Mr. Carlton stated he located on the roof during his inspection. Mr. Carlton went on to state that he was unsure if that tool could have, or did, create the hole in my roofing because it may have been the result of another tree branch falling down upon the roof. Mr. Carlton further went on to say that I would have to make contact with Mr. Tom Barber to make any further arrangements to repair, or replace, the ceiling or damages to the bedroom ceiling in question. I stated to Mr. Carlton that we have, on multiple and by various means, tried to contact Mr. Barber in person so that we could discuss the roof leaking matter. Every attempt from our efforts was to no avail! With that Mr. Carlton stated that Mr. Barber was a “Full Time Jacksonville Fireman” and that Mr. Barber sometimes works at the Baldwin Fire Station. Mr. Carlton as related to me that he would not be able to do any further work for me without Mr. Barber’s direct request for him to do so. With that, Mr. Carlton left my property.
When Mr. Carlton left, I went into the bed room to inspect the ceiling. I reached up to touch the ceiling at a point near where the south east window is. I noted the ceiling revealed what appeared to be a slight sag to it. I wanted to see if I could lift it up some while it was drying out. However, with very little pressure applied to the dry walled ceiling, my hand went right through it. The dry wall was saturated with water and crumbled around my hand when I touched it. The next thing I did was to go outside and see if there would have been any obvious reason why the roof could have become damaged. I especially made note of the large Oak Tree that created to original damage to my roof in September of 2008. There are no obvious marks or signs of anything g falling from that tree onto my residence. In fact, that particular tree has been pruned back so as to remove any such property damage possibility. Therefore, with great confidence, I know that the suspected Oak tree, nor any other tree, could have loosed a limb large enough to create the damage I observed on the piece of shingle that Mr. Carlton handed to me as proof of the leaks origin. I shall hold on to that piece of shingle until this matter is resolved.
On Tuesday, June 12, 2012, at approximately 1:30 pm, I attempted to call Mr. Barber on his private cell phone. Once again I received his answering machine. In the message I left for him on his machine, I stated that we needed to talk openly and to discuss the matter face to face. I stated we were both honorable men and we should be able to work this out together. I am waiting for his response.
As an addendum to the additional information I related above, I have spoken with my family about the roof. Leak, damaged shingle and the tool located on my roof. I was told the following:
a.) My Son, Robert L. Gray, was up on my roof looking for possible leaks shortly after the first sign of a problem leak began. My Son is currently 25 years old and a Marine stationed at the Camp Lejeune Brig as a Correctional Officer/Military Police Officer. Robert stated there were no obvious signs of shingle damage when he inspected the roof in June of 2011 when he was home on leave.
b.) My Daughter, Jennifer Lynn Manucy, was up on my roof on at least five occasions since June of 2011 and May 2012. She was seeking any type of possible damage or disruption on my roof that would account for the rain leaking into that bedroom. At that time, she and her husband, Jamie Manucy, were staying with us and using that room as their bedroom!
That is why she wanted the leak found and fixed! Neither she, nor Jamie, every found the area where the leak was originating from. They did, however, apply a commercial sealant around each of the vents and air flow stacks located on my roof. These repairs were also to no avail because the leak persisted. They eventually moved out of my house citing the leak as one of the reasons why!
c.) At the end of April, 2012, I went into the hospital for major surgery on my hip. Constant care was required in order for me to return to my home. In an attempt to locate the leak in my rook, my Son-in-law, Ronald Pickett, 33 years old and a foreman at the local steel plant, went up onto the roof of my residence and he tried to locate the leak. This again was to no avail. There were no signs of any shingle damage or debris, clutter or anything at all, located on my roof. Ronald, and my Daughter Amanda, moved into that leaky bed room, in order to be there 24/7 for me. The very next time it rained, the leak returned and soaked their bed. Ronald went back up on the roof and resealed all of the vents, the stacks and anywhere else he thought any rain may enter into the house. When he came down from the roof, he left the tool that Mr. Carlton stated he found up on my roof. I had never seen the tool before, however, when I showed it to my Son-In-Law, He stated that was the tool he used to remove the sealant that was around the vents and stacks so that he could replace that old sealant with new sealant material and once again try to stop the leak. That action failed and as a result of that failure the leaks persist. I was therefore left with no other choice than to seek outside help to get the leak stopped, my roof and bedroom ceiling repaired or replaced and to once again bring happiness to what became a very wet room!
NOTE: On Tuesday, June 12th, 2012, at approximately 2:00 pm, a heavy rain began to fall and the repair that Mr. Carlton completed seemed to work because the no leakage was noted in that aforementioned bedroom. There remains, however, the matter of the wet ceiling to be addressed."