Public Mediation

efreescore-Dispute-#1547568

X. L. vs. Efreescore
340 S Lemon Ave # 8881, Walnut, California, 91789-2706, United States
Amount Involved: $190.00
Complaint(s): Bad business practices
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1547568
    • Amount Involved: 190.00
    • Filed On: Feb 20, 2013
    • Posted On: Mar 03, 2013
    • Complaint(s):
      • Bad business practices
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"after landlord checked my credit score with efreescore, they got my information, and automatically charged $29.95/month from Sept 2012 to Jan 2013 from my credit card without any information and my authorization and signature, also didn't provide any services and statement to me. When I found this and called them to request cancellation and refund my money. they told me that they just do cancellation and nobody treat my refund request. It is real terrible for this, they know my information and automatically charged me every month, and tell me they had my information and legally to charge me. I have to file claim and complaint to get my money back."
...
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Additional Communication Between Claimant and Efreescore Hide
  • Feb 20, 2013, Claiming party added:

  • Another charge from MVQ*freescore with $14.95/month fromSept 2012 to Jan 2013. It should be same company. request to refund this too, and my time 1 hour@$40.

What Claimant Wants Hide
1. Refund: 5 month @ $29.95/month Mar 08, 2013 $150.00
2. Pay me for my time: 1 hour@$40 Mar 08, 2013 $40.00
Cash total : $190.00
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from eFreeScore. This claim will remain posted until resolved
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  • Comment: by Felix Cruz — Online mediator
    • On: 06-23-2016
    View more

  • Thank you for your recent request. Unfortunately I don’t have enough information to pull up your account and process it.


    Would you mind sending me some more information, so I can handle this matter as quickly as possible? (I assure you, your personal information will always be kept strictly confidential, guaranteed.)


    • Your full name
    • Email address on file
    • Phone number used to create your account
    • Social Security Number (optional when you provide all the other information PLUS your username)
    • First 6 AND last 4 digits of credit card on file

    Or you can simply do this by phone. Call toll-free (888) 302-5678 and one of our friendly representatives will handle everything.


    As soon as you send all of these, I will take care of your request and resolve your issue as quickly as possible.


    I look forward to hearing from you!



    Best Wishes, 

    CreditUpdates.com Support Team

  • Comment: by Felix Cruz — Online mediator
    • On: 06-23-2016
    View more

  • Thank you for your recent request. Unfortunately I don’t have enough information to pull up your account and process it.


    Would you mind sending me some more information, so I can handle this matter as quickly as possible? (I assure you, your personal information will always be kept strictly confidential, guaranteed.)


    • Your full name
    • Email address on file
    • Phone number used to create your account
    • Social Security Number (optional when you provide all the other information PLUS your username)
    • First 6 AND last 4 digits of credit card on file

    Or you can simply do this by phone. Call toll-free (888) 302-5678 and one of our friendly representatives will handle everything.


    As soon as you send all of these, I will take care of your request and resolve your issue as quickly as possible.


    I look forward to hearing from you!



    Best Wishes, 

    CreditUpdates.com Support Team

  • Comment: by petertc — Online mediator
    • On: 06-04-2014
    View more
  • Referred by fake craigslist rental
  • Comment: by craig — Online mediator
    • On: 12-08-2013
    View more
  • Contact Mike Brown for refunds (714) 906-9949
  • Comment: by gregia — Online mediator
    • On: 11-30-2013
    View more
  • Contact Mike Brown for refunds (714) 906-9949
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