Public Mediation

DIRECTV-Dispute-#1167947

G. L. vs. Directv
2230 E Imperial Hwy, El Segundo, California, 90245-3504, United States
Amount Involved: $737.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1167947
    • Amount Involved: 737.00
    • Filed On: Feb 26, 2013
    • Posted On: Mar 09, 2013
    • Complaint(s):
      • "I just feel ripped off."
      • Contract / Agreement / Promise dispute
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"My name is Greg Lewis and I did not authorize DirecTV to take money out of my account for James Ellis in the past I did make payment to the account for him went we were roommates and I call to have my Credit Card Number removed for the account back in Nov and in Feb you took $700.01 out for my account which put me into Negative Balance of $737.00 which you need the refund back to my bank. I can be reached at 972-748-2017

"
...
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Additional Communication Between Claimant and Directv Hide
  • May 28, 2013, () added:

  • Thank you for contacting us through PeopleClaim! There are stipulations in place regarding providing us a credit card for payments on an account. This information is in the DIRECTV Customer Agreement, but we would be happy to assist you with your concerns to look into this further.

    I do apologize for the delay as this avenue is not part of our Customer Service. To reach us directly regarding your concerns with your payment, please call us through our customer service phone number at (800) 531-5000 or online at www.directv.com/email. This way your concern will reach us directly and we can provide you additional information regarding this situation.

    Thank you again,

    Rebecca
    DIRECTV Customer Service.

What Claimant Wants Hide
1. Payment due: refund Mar 12, 2013 $701.00
2. Damages: NFS Fee Mar 12, 2013 $36.00
Cash total : $737.00
  • 0
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Respondent's Counteroffer

There has been no response to this claim from DirecTV. This claim will remain posted until resolved
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