Public Mediation

American Express Dispute

J. P. vs. American Express (Headquarters)
200 Vesey Street, New York, New York, 10285-1000, United States
Amount Involved: $500,000.00
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Statement of Claim
Complaints Involved (5) - View
Claimant says:
"American Express has put false and misleading information on my credit report. They lied and harassed and continue to get away with it. They promised to ruin my credit report legally and they have done so. When a huge company smashes a consumer on purpose this is unfair. They have put excessive inquires on my credit report which is legal, however I can not get another credit card now. They lied about how much I owe and put a neg. on my credit report which is legal, but now I can not get another credit card. They say I owe them all the excessive fees they have charged me, really, that is not fair but legally they have done this and continue to do so. The credit reporting agencies just report and they know this and that's why they promised to ruin me just because they could. They stand their ground and say they are just reporting THE TRUTH? The truth is they lied to me to get me to pay my credit card bill. They said if I paid it I would win the credit card dispute, the thing that started all of this. I paid, they laughed and said, you lost sucker and if you do not continue to pay we will ruin you, bring you to your knees and your family too, we promise to do this! I am now legally going to collect on their abuse and harassment tactics. This is the TRUTH. If the credit cards company continue to report this pre-meditated war plans toward the consumer there will be a huge backlash from the American public. People just don't decide one day not to pay their bills. They don't pay because they have been deceived and lied to and they begin to mistrust and American Express does NOT BEND. They will only understand a heavy hand that forces them to own up. I have asked for $10,000 in damages, and they did not take me seriously, nor did they answer me. Now I am demanding that they take me seriously and I am asking $100,000. My demands will only go up from here as the American public will not stand for abuse and harassment from American Express as they are doing all of this legally and getting away with it! I am prior military, a female and a senior."
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What Claimant Wants Hide
1. Compensation: harrasment May 28, 2014 $100,000.00
2. Damages: false information May 28, 2014 $100,000.00
3. Recovery of Losses: All excessive fees May 28, 2014 $100,000.00
4. Refund: For everythin May 28, 2014 $100,000.00
5. Pay me for my time: Included in the demand of 100000 May 28, 2014 $100,000.00
6. Monetary items with amounts to be determined: total demand is 100000 May 28, 2014 TBD*
7. Other – Copy claim to regulators May 28, 2014 $14.99
8. Other – Pay for claim posting cost May 28, 2014 $7.99
9. Other – Physical delivery charges May 28, 2014 $2.99
Just make me happy!
Claimant invites American Express (Headquarters) to make a fair offer to resolve this complaint.
Cash total : $500,025.97*
*Amount shown is not final: total will increase when pending amount(s) are known and entered.
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Respondent's Counteroffer

There has been no response to this claim from American Express (Headquarters). This claim will remain posted until resolved
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  • Comment: by Regina Poulard — Online mediator
    • On: 03-26-2016
    View more
  • My son and I applied for the American Express Simply Cash for Business Card.  We trusted them and we needed the card to help my son get the things he needs for his startup business.  They pulled not only this card, but my COSTCO card with them without any kind of warning.  They too threaten to ruin my credit and claim we owe them 22 thousand dollars.  We do owe them a good sized amount.  They actually tricked us into using their "check spending availability" feature which allows us to spend over the limit.  Our company needed the extra money and we were hesitant at first, but we made the mistake to take advantage of this feature.  We even consulted with American Express to see what the limits were to this.  They told my son that the website would tell us when it is enough.  Now, even after they cancelled our account, we made payments on time.  First the payments ranged from $300 to $500 per month, which was reasonable and we continued to pay them.  February of 2015 we got a payment of over $900 which we could not make, as we have other obligations.  Now, they want us to pay over $2000 per month.  The minimums get higher every month and it is ruining our business financially and keeping us from meeting our other obligations.  They told my son that they would ruin my credit report by placing me on an outside collection agency.  I truly believe American Express does not care for its customers and should be shut down and all their operations should be ended.
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