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Claimant's opinion: I will simply say this in lieu of the legal document signed on the conclusion of our relationship with the aforementioned party that I cannot disclose publicly all that was entailed, thus the focus on the investment company. However if asked I would be happy to supply additional information and documentation that will support my claim.
Claimant's opinion: This business was posted as legit, but have to wonder if they were not the company itself that posted this release. It was written, "they have been in business for thirty years.!" That makes perfect sense to me given white collar steeling is not perceived by most as a crime.
Claimant's opinion: Again ask and I shall be willing to supply everything I have, which is substantial. If you are a victim of this company and sue, I would be happy to testify.
Claimant's opinion: Again I can supply this information on request.
Claimant's opinion: We could not get people to respond in a timely manner. The company would ask that we submit our request in writing to their website then never answered. We had one individual that sounded as though she wanted to help, but could never get her on line again.The instructions for releasing funds were reviewed then sent back stating that we needed each one submitted individually for each account and that each have a notary endorse the document. We did this, each the same format, identical, and yet when funds were released they were done some one way and other yet differently causing the confrontation with the IRSWe requested a release of funds, but were told that the annual mandated distribution needed to be taken out first. They gave us the figures for the mandated distribution and the balance left and when we submitted this written balance were told that funds were not available. It took months to resolve this and in the end the mandated distribution was not taken out and again put us in conflict with the IRS. We've documented this and has been witnessed by both a registered CPA firm and Investment firm.
Claimant's opinion: Anyone in this situation would fee ripped off! The best defense is not to get involved with this company.
I'm not sure quite whether your complaint is about the funds lost, or the fees charged.
Investment companies vary. Some simply allow you to trade your own stocks and some advise you. Did Accuplan advise you about where to place your funds, or invest them for you (in their own fund or individually), or just provide a sale/purchase mechanism?
If you traded your own account and simply feel that they were incompetent in their handling of the "paperwork," that is a different issue.
What would it take to settle the complaint? Are you looking to have $550 in costs refunded or is the issue more serious?
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