Public Mediation

USA Gateway Dispute

S. Y. vs. Usa Gateway
HQ: 4100 Spring Valley Rd Ste 202 Dallas TX 75244-3674, 100 N La Salle St Ste 410, Chicago, Illinois, 60602, United States
Amount Involved: $10,274.50
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 3316036
    • Amount Involved: 10,274.50
    • Filed On: Aug 03, 2014
    • Posted On: Aug 14, 2014
    • Complaint(s):
      • Bad business practices
      • Problem with a service
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"I bought my airline tickets for my family in January 2013 via USA Gateway Travel for our trip Jun 23 - July 6 from Chicago to Norway. On the way back from Norway to Chicago, we could not get into airplane because we were told that USA Gateway Travel illegal traded my
family round trip tickets (including me, my wife and my daughter) from Chicago to Norway even up to March, 2013 after I purchased the tickets from them in January for our trip 2013, Jun 23 - July 6 to Norway. The company did not secure our reservation after this illegal activity."
...
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What Claimant Wants Hide
1. Compensation: 1. The bill of Hilton Hotel at Copenhagen. (Our family was forced to stay at the airport hotel) $485. Aug 19, 2014 $485.00
2. Compensation: Foreign Per Diem Rates In U.S. Dollars (M & IE Rate) at Copenhagen $148 per person. Total number of people: 3 Aug 19, 2014 $444.00
3. Compensation: Lost of Euro$ 50 (US$67.5)due to running around here and there at Copenhagen airport. Aug 19, 2014 $67.50
4. Compensation: My wife has a meeting at Minneapolis/St. Paul and she has a free ride from Chicago to Minneapolis/St. Paul. She missed the free ride and purchased an United Airline ticket Aug 19, 2014 $278.00
5. mental damage Aug 19, 2014 $9,000.00
Cash total : $10,274.50
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Respondent's Counteroffer

There has been no response to this claim from USA Gateway. This claim will remain posted until resolved
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