Public Mediation

U.S. Money Visa - Metropolitan Commercial Bank Dispute

A. W. vs. U.S. Money Visa - Metropolitan Commercial Bank
2690 Cobb Pkwy SE Ste A-5, Smyrna, Georgia, 30080-3056, United States
Amount Involved: $340.00
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
"I had to have my tax check put on a US Money Card because they said they didn't have the cash to give me. They said it was just like a prepaid card and safe. I agreed and they said my funds would be available immediately. They were. But now I am missing over $300 from my card and they have a lot of transactions showing up and I told them those transactions were not mine and something needs to be done because I knew how much I had left for my Bill's and it now says negative $1.00...it doesn't even tell me the stores...I need help getting my money back and I don't know what to do. I'm a single mom and with this pandemic money is hard right now.

It's been nearly 4 months and I haven't heard anything back about this dispute. These are hard times and I would really appreciate if you could send information on what is going on."
...
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Additional Communication Between Claimant and U.S. Money Visa - Metropolitan Commercial Bank Hide
  • Mar 29, 2021, Claiming party added:

  • It's been nearly 4 months and I haven't heard anything back about this dispute. These are hard times and I would really appreciate if you could send information on what is going on.

What Claimant Wants Hide
1. Compensation: Transactions that I didn't make. Jan 08, 2021 $340.00
Just make me happy!
Claimant invites U.S. Money Visa - Metropolitan Commercial Bank to make a fair offer to resolve this complaint.
Cash total : $340.00
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Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from U.S. Money Visa - Metropolitan Commercial Bank. This claim will remain posted until resolved
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