Public Mediation

K.T. vs. Over Charge From UPS Freight On A Household Shipment

K. T. vs. Ups Freight - Tforce Freight - Tfi International Inc.
1000 Semmes Avenue Richmond, VA 23224, 55 Glenlake Parkway Ne, Atlanta, Georgia, 30328, United States
Amount Involved: Other terms
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Statement of Claim
Claimant says:
"I went online and ask for a shipping estimate to ship some metal chairs to a friend.
I boxed up the chairs, measured the box and weighed the box.  I entered all the data into the shipping estimator online.  UPS Fright was quoted $ 435.76
I accepted the freight quote of $435.76.
UPS Dispatched a truck for home delivery.    The driver asked for a bill of lading,  I told the driver we did not recieve one.   THe driver filled out a blank bill of lading and picked up the package.  I paid $434.00 in advance for the estimate.
UPS after shipping the item to the Mechaniesville VA then sends me a bill for $1805.43 as they stated that the rates estimated were only a estimate and correct rates apply.
I would have never shipped the metal chairs if they had told me in advance that the estimate was going to be $2239.43
Please advise.
Kendall Terry"
Reply Have a similar problem?
Additional Communication Between Claimant and Ups Freight - Tforce Freight - Tfi International Inc. Hide
  • Aug 23, 2021, UPS Freight - TForce Freight - TFI International Inc. (responding party) added:
  • TForce Freight needs the tracking or pro number for the order in dispute in order to research.

What Claimant Wants Hide
Just make me happy!
Claimant invites UPS Freight - TForce Freight - TFI International Inc. to make a fair offer.
1. Other – Pay for claim posting cost Jul 21, 2021 $14.99
Cash total : TBD
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Respondent's Counteroffer

There has been no response to this claim from UPS Freight - TForce Freight - TFI International Inc.. This claim will remain posted until resolved
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  • Contributed Solution: by George Maxwell On 07-19-2021
    No reasonable person would accept that a $435.76 paid estimate was off by...$1,805.43. UPS Freight needs to cancel this bill for five times as much as the estimate, or be taken to Small Claims Court More...
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