Public Mediation

Heartless Concern from The Natural Health Shoppe

K. C. vs. The Natural Health Shoppe
1191 Lakewood Farmingdale Road, Howell, New Jersey, 07731, United States
Amount Involved: $113.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 24023
    • Amount Involved: 113.00
    • Filed On: Jun 10, 2010
    • Posted On: Jul 11, 2010
    • Complaint(s):
      • Safety Issue
      • Questionable Business Practices
View less
Rate or Review on The Natural H...
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaints Involved (2) - View
Claimant says:
"I purchased (2) TV Ears Wireless Headphones from them in May. It was for a Father's Day gift for my father-in-law. He opened one early to try it out. He had to stop using it because the wireless frequency interfered with his pace maker. His heart rate increased and experienced discomfort and shortness of breathe. I contacted the company and asked if we could return it. I talked with "Sharon" who said that I could only return the unopened set. She told me that we could not return the opened set because he should have check on how "electronic" devices effect him before using them since he has a pace maker and that for health reasons they can't take it back. I informed her that there was no disclaimer on the packaging and that he has no trouble with other "electronic" devices, like wireless phones or remote controls. I asked her how he would know that this particular product would have affected pace makers and her response was she doesn't know. I asked her to contact the manufacturer and inform them of this concern to see if there was something they could do. She said they would not take this seriously because it's just one person's reaction. I told her that my father-in-law is not the only person in the world with a pace maker and that if the product does interfere with pace makers they should know and make appropriate adjustments to packaging (disclaimer/warning) or modify the product. Then to add insult to injury, I was informed that I can send the unopened set back minus a 15% restocking fee and pay for the return shipping. She refused to let me speak to someone else and proceeded to insist that there was nothing else she could do."
...
Reply Have a similar problem?
What Claimant Wants Hide
1. Refund: T.V.Ears Wireless Headphones (2 sets) Jul 31, 2010 $113.00
Cash total : $113.00
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from The Natural Health Shoppe. This claim will remain posted until resolved
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim