Public Mediation

My Claim vs. SuperJet Vanlines LLC Dispute

M. W. vs. Superjet Vanlines Llc
US D.O.T: 2288710, 1 Ackerman Ave, Clifton, New Jersey, 07011, United States
Amount Involved: $21,000.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: Superjet Vanlines Llc
    • Claimant Seeks: View.
    • Claim #: 3145979
    • Amount Involved: 21,000.00
    • Filed On: Oct 22, 2013
    • Posted On: Nov 02, 2013
    • Complaint(s):
      • Problem with a service
      • Overcharge or billing error
      • Customer service runarounds
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
"I moved from MA. to Portland Or on July 28th using a moving company from Clifton NJ. Items lost/stolen and broken. Date for delivery was way over the time scheduled, weight information ever gotten and the estimated cost was about five thousand but it cost ME $7700.00. , the company was SuperJet Vanlines LLC. I have tried all that I could try and have not gotten any help or satisfaction."
...
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Additional Communication Between Claimant and Superjet Vanlines Llc Hide
  • Nov 04, 2013, Claiming party added:

  • They must be kidding, $5.50 for a ten thousand financial loss? Broken furniture, theft of many items. Not providing all paperwork that is required by law. Please note that I fully reject this offer of five dollars and fifty cents.

  • Nov 04, 2013, Claiming party added:

  • Not sure who came up with a claim amount of 5.50 it clearly was not me. If I need to contact the Clifton NJ police dept. I will.

What Claimant Wants Hide
1. Damages: old antique desk and china cab. Nov 06, 2013 $7,000.00
2. Recovery of Losses: missing items Nov 06, 2013 $3,000.00
3. Refund: shipping, broken items, and loss Nov 06, 2013 $11,000.00
4. Monetary items with amounts to be determined: broken items, loss of items over charging for move, and late delivery Nov 06, 2013 TBD*
5. Other – Copy claim to regulators Nov 06, 2013 $14.99
6. Other – Pay for claim posting cost Nov 06, 2013 $7.99
Just make me happy!
Claimant invites SuperJet Vanlines LLC to make a fair offer to resolve this complaint.
Cash total : $21,022.98*
*Amount shown is not final: total will increase when pending amount(s) are known and entered.
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)
Respondent's Counteroffer Hide
What By When How Much
1. refund Nov 19, 2013 $5.50
Cash total : $5.50*
*Amount shown is not final: total will increase when pending amount(s) are known and entered.
  • 0
Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
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