Public Mediation

My Claim vs. Sprint Dispute

L. R. vs. Sprint (Headquarters)
6391 Sprint Pkwy, Overland Park, Kansas, 66013, United States
Amount Involved: Other terms
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Statement of Claim
Complaints Involved (4) - View
Claimant says:
"Verbally signed up with Sprint for internet high speed service & land phone. Internet service was "adequate" first two weeks & got progressively worse (taking minutes to connect & dropping connection). Called numerous times to complain--was told they working on towers in my area to give me better service "in the future." Called on 10/3 spoke with Jake (I390744906) to cancel service--returned Wi-Fi to Rainbow, LV, NV location on 10/5. Never did get phone service. My 1st bill was $107.55 for service 9/17-9/23. Got a bill yesterday for 9/20-10/23 for $53.13. Why? Jake never cancelled service or followed through that his supervisor would call me within 24 hours. Sick of the time and money I've pent to rectify this problem--just want OUT! Gone back to local cable for internet/telephone service. Linda Rizzo Acct #191294148 llrizzo@myway.com"
...
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What Claimant Wants Hide
Just make me happy!
Claimant invites Sprint (Headquarters) to make a fair offer.
1. Other – Pay for claim posting cost Nov 10, 2013 $7.99
2. Other – Physical delivery charges Nov 10, 2013 $2.99
Cash total : TBD
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Respondent's Counteroffer

There has been no response to this claim from Sprint (Headquarters). This claim will remain posted until resolved
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