Public Mediation

Solomon Chrysler Dodge Dispute

M. T. vs. Solomon Chrysler Dodge
409 National Pike W, Brownsville, Pennsylvania, 15417-9210, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: 2 non-monetary items.
    • Claim #: 1009840
    • Amount Involved: 72,500.00
    • Filed On: Apr 28, 2014
    • Posted On: May 09, 2014
    • Complaint(s):
      • Contract / Agreement / Promise dispute
      • Customer service runarounds
      • "I just feel ripped off."
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Statement of Claim
Claimant says:
"i went to solomons to buy a jeep wrangler only because the salesman worked for my dad 20yrs in car business and i trusted him well wrong. my parents had just died i traded in my moms jeep liberty i have a witness to all this they said they would give me 10500 well i was running late to a Dr appt but the jeep i want had everything in the package but it was black i wantrd white he said he had the exact same on at his other store i said i had to go i was 5 min late for Dr appt he said it will be here any min go sign blank papers and you go as soon as it comes so it came i got in it drove off 5 min later i call salesman and said i hate it it nothing no running boards which he new i needed i am handicapped no power windows no power door lock complete bass model he said i already signed contract there nothing he can do so i went back i never recieved a contract or bill of sale so he had after market power door locks and windows in two weeks the windows broke twice and still made a funny noise then the door jams started to come off so i took it back they said they cant get me in another wrangler it would have to be a compass i wasnt happy but i need a car i drive 3hours back and forth to dr every day so i said ok whats my payment he said 450 i got my coupon book it was 622 thats more that half my pay i am loosing it and now me moms house she left me because of them so i went to another chry the couldnt help me because noone would buy it upside down well here is whats upsetting my payment should have been around 350 i never got my paper work on wrangler so 2 days ago i go down and want copies the still wont give me a copy of contract but the bill of sale said i put 6000 down when it was 10500 he began to tell me there was hail damage i said nononono i have a witness and nothing was said about hail damage or anything wrong with the trade it was 2006 with 30000 miles mom hardly drove it he said he wholesaled it i asked for the receipt showing him havng to spend 4500 of mine without my ok he said they dont keep receipts so no i m stuck with it noonw can help me i m to upside dow and i m going to have it repowed and now i m loosing my house because of this car i cant pay both and i m ill and need car for Dr and hospital i am very strung out over all this it is causing me to have break downs and crying spells that i might be homeless with no car they were wrong the stole 4500 and my credit not that i had much"
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Additional Communication Between Claimant and Solomon Chrysler Dodge Hide
  • May 06, 2014, Solomon Chrysler Dodge (responding party) added:
  • Customer Michelle Trout originally came in to purchase a new Jeep Wrangler. At the time of purchase Michelle knew that the Jeep did not have power equipment , and we negotiated in the deal to put power equipment in the jeep, which Michelle was satisfied and agreed. The following week we had the power options installed. A few months later she was not satisfied with her jeep wrangler, and she wanted to trade it in. She picked out a Jeep Compass and was here for at least half of a day while we spoke with banks to get the deal approved. She wrote us a check for 1000.00 dollars for the Compass and the check bounced, which she has never made arrangements to pay us for. She contacted us once again about a month after she bought the compass and wanted to trade it back in on a wrangler. At that point , we advised her to keep the Compass because we couldn't lower her payment based on vehicle and interest rate. We tried to help her as much as we could, but we feel that she has a case of buyers remorse.

    Thanks
    Kelly Todaro

What Claimant Wants Hide
Non-Cash
What By When How Much
1. Replace: compass for jeep wranglerfully loaded May 02, 2014 N/A
2. Apology: i want a public apology May 02, 2014 N/A
Cash
1. Compensation: i want my 4500 back they stole May 02, 2014 $4,500.00
2. i want jeep compass paid off 27000 and a newnjeep wrangler fully loaded like promised at no charge 4500 back the stole they can even keep the if agree to the free and clear jeepthe have ruined my credit maybe carless and homeless how can anyone do this to someone May 02, 2014 $68,000.00
3. Other – Copy claim to regulators May 02, 2014 $14.99
4. Other – Pay for claim posting cost May 02, 2014 $7.99
5. Other – Physical delivery charges May 02, 2014 $2.99
Just make me happy!
Claimant invites Solomon Chrysler Dodge to make a fair offer to resolve this complaint.
Cash total : $72,525.97
Non-cash: 2 items
  • 0
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Respondent's Counteroffer


There has been no response to this claim from Solomon Chrysler Dodge. This claim will remain posted until resolved
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