Public Mediation

SCE-Dispute-#1770972

D. G. vs. Sce
858 West Armitage Suite 246, Chicago, Illinois, 60614 , United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: 2 non-monetary items.
    • Claim #: 1770972
    • Amount Involved: 25.89
    • Filed On: Aug 13, 2012
    • Posted On: Aug 24, 2012
    • Complaint(s):
      • Public nuisance
      • Unnecessary or excessive regulation
      • Violation of privacy
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Statement of Claim
Claimant says:
"This company started sending me unsolicited marketing emails and continues to send me unsolicited marketing emails even though I have relentlessly unsubscribed. I NEVER provided my email address for anything and I WANT THIS TO STOP IMMEDIATELY!!! They send spam to my email account ALL DAY, 24 hrs a day, EVERY DAY. My attempts to unsubscribe have been going on to long and I have no more patience for this ridiculousness. I've attached my unsubscribe page (in several formats) which I continue to get every single time I unsubscribe which states that my email address has been removed but yet I continue to receive these multiple emails, day in and day out.

I click to unsubscribe and receive a message that states: "allow 24 hours for the system to update, you will be added to a suppression list and within 10 business days you will stop receiving email"; oh in addition "It is important to unsubscribe from both links to prevent getting further emails from those parties."

This is BULL! This is a ploy to never unsubscribe someone and the process to unsubscribe should not involve that many steps or be so difficult, especially when I did not sign up for this.

1. When I request to unsubscribe, it should happen IMMEDIATELY, NOT IN 24 HRS AND DEFINITELY NOT IN 10 BUSINESS DAY!!! I don't want to continue to receive your crap IMMEDIATELY, NOW!!

2. If I request to unsubscribe, then SCE needs to handle unsubscribing me FROM EVERYTHING in which they subscribed me to in the first place. I should not be inconvenienced with having to click on multiple links.

3. There is only 1 unsubscribe link to click; there is only 1 company and address listed in the email and that is SCE so don't play games with me regarding clicking on other links to prevent getting email from "other parties". STOP SENDING ME MARKETING SPAM NOW!!"
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Exhibits View
What Claimant Wants Hide
Non-Cash
What By When How Much
1. Change of policy: 1. Requests to unsubscribe should take place immediately. 2. Individuals should not have to and be expected to click on multiple links to unsubscribe. 3. Your system should up date immediately with an unsubscribe request and it should not take within 10 business days, up to 10 business days or 10 business days to stop receiving emails. 4. Stop spamming individual's emails and being a nuisance. Aug 17, 2012 N/A
2. STOP SENDING ME EMAIL. TAKE ME OFF OF ALL OF YOUR LISTS, ADVERTISERS LIST ETC BY TODAY because I've already unsubscribed a million times over several months. Aug 13, 2012 N/A
Cash
1. Refund: Fee for having to file this claim. Aug 24, 2012 $25.89
2. Other – Copy claim to regulators Aug 13, 2012 $14.95
3. Other – Pay for claim posting cost Aug 13, 2012 $7.95
4. Other – Physical delivery charges Aug 13, 2012 $2.99
Just make me happy!
Claimant invites SCE to make a fair offer to resolve this complaint.
Cash total : $51.78
Non-cash: 2 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer


There has been no response to this claim from SCE. This claim will remain posted until resolved
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  • Comment: by L — Online mediator
  • On: 04-19-2014
  • spam emails every day, will not unsubscribe since link does not work. companies should be prosecuted if they do not abide by CAN-SPAM law.
  • Comment: by Kysi — Online mediator
  • On: 09-18-2012
  • I did my homework
  • Comment: by sandybarnes007 — Online mediator
  • On: 08-31-2012
  • Terrorist attack. Where is a terrorist when you really need 1?
  • Comment: by sandybarnes007 — Online mediator
  • On: 08-31-2012
  • Have the regulating agency responsible shut down this nuisance.
    For months this has been a plague on my e-mail.
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