Public Mediation

Gerald S vs. Remanufactured Appliance Parts

Jerry Santell vs. Remanufactured Appliance Parts of Kingwood, TX

G. S. vs. Remanufactured Appliance Parts
PO Box 5544, Kingwood, Texas, 77325-5544, United States
Amount Involved: $113.29
    • Claimant Seeks: View.
    • Claim #: 1399702
    • Amount Involved: 113.29
    • Filed On: Feb 20, 2016
    • Posted On: Mar 02, 2016
    • Complaint(s):
      • Problem with a service
      • Problem with a product
      • Customer service runarounds
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Statement of Claim
Complaints Involved (4) - View
Claimant says:
"I purchased a electronic control replacement board for my 2011 Maytag washer on November 24, 2015. The board failed a month later and the one telephone conversation I had with them, they promise to replace it within one week. This board carries a six month warranty. I cannot wait any longer so I went out and purchased at double the price locally. The washer works fine now. All I want is for RAP to refund my money. What really upset me was that the only answered one of my many many phone calls. Never answered any of my e-mails. Please help."
...
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What Claimant Wants Hide
Message from Claimant: I accepted Remanufactured Appliance Parts proposed terms of settlement but have never received $113.29 credit to my Master Card statement. Still waiting.
1. Refund Mar 08, 2016 $105.30
2. Public Posting fee Mar 08, 2016 $7.99
Cash total : $113.29
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Respondent's Counteroffer Hide
What By When How Much
1. Refund Mar 08, 2016 $105.30
2. Public Posting fee Mar 08, 2016 $7.99
Cash total : $113.29
  • 0
Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
Offer History
Feb 23, 2016
Claimant's Terms of Settlement to Remanufactured Appliance Parts
Feb 20, 2016
Claimant's Terms of Settlement to Remanufactured Appliance Parts
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