Public Mediation

M.K. vs. Ramco Remodel America Corp 6972 Appling Farms Parkway Suite 104 Memphis, Tn 38133

M. K. vs. Ramco Remodel America Corp
6972 Appling Farms Pkwy Ste 104, Memphis, Tennessee, 38133-4725, United States
Amount Involved: $60,000.00
View less
Rate or Review on RAMCO Remodel...
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaints Involved (6) - View
Claimant says:
"My name is Mashawn Kelly, my husband Stevie & I met with Les Stone from RAMCO and signed an agreement on July 13, 2015 to have his company install a sunroom addition to our home. We spoke with a gentleman at a booth at the Memphis Flea Market in the Argicenter International Inc. on Walnut Grove, who was advertising RAMCO. He provided us with some material/pamphlets that included pictures of RAMCO's work. We decided to give them a call and a meeting was scheduled.
The meeting was on July 13, 2015 at our home. We discussed what we wanted to have done and we agreed upon $31,995, at that time my husband & I signed the agreement. That agreement included having sidewalks laid on both sides of the house, a small slab for patio on the outside of the sunroom and bricks around the bottom portion of the sunroom, the screen frame on the bricks, the extension of the sunroom floor attached to the original slab already in place.
This proposal was sent to The Association in our Sub Division on July 17, 2015 and returned to us on July 22, 2015 with a request for additional information. Which was resubmitted and returned on August 2, 2015 stating that we must follow precedence set by exiting sunrooms and screened porches in the Vining's SubDision. We made RAMCO aware and Mr. Stone sent us an offer from a company with no name on the letter stating they would do the roof as requested by the Association for a total of $12,620.00, which we discussed but did not sign an agreement. Mr. Stone sent us drawings of the roof and this was approved by the Association on October 20, 2015. RAMCO did not start the work until December 2015, nor did they disclose to us that they were contracted with different companies to do the job. We wrote him a check which he asked us to make payable to RAMCO in the amount of $380.00 so that he could pay for the drawing. We provided him with our credit line account number to pay half down on the sunroom which he was going to charge and later we would charge the balance once the work was completed. They sent 2 people to lay the foundation, sidewalk, and bricks, which took over 2 months to complete and they left cement on my house, windows and in the yard. The floor of the sunroom was never smoothed out and the men sent to do it stated they could not return because they were being sent to another job. Another month to send a company to do the roof. Three weeks later an Electrician came to do the outlets and wiring for light and ceiling fan, which he could not complete due to the screen frame had not been installed to put the lights that we purchased to put outside of each exit door (x2) of the sunroom. Two weeks later I contacted them and asked when would they be completing the sheet rock for the sunroom because birds and wasp were flying and I was concerned that a nest would be in the open celling space by the time they put the ceiling up. One week later they sent another group of men to complete the screen stating Mr. Stone asked them to come as soon as possible because we had mentioned we were concerned about getting a nest. The screen was put up the first week of April 2013. No work has been done since that time. We have been in constant communication with RAMCO and they have given us one excuse after another. This project has taken longer than it took to build our home. I would like for RAMCO to complete this job by the by May 1,2016 at the original agreed upon price of $25,000 which I feel is more money that should be paid for the quality and the amount of work and the time it has taken to get this project done.. They have quoted my husband a price of $44,000 which we have not agreed to nor signed an agreement for. They have provided us with very poor customer service and it has taken more than 6 months to complete the project after receiving approval from our Home Owner's Association."
...
Reply Have a similar problem?
Exhibits View
What Claimant Wants Hide
1. Compensation: sunroom May 02, 2016 $20,000.00
2. Refund: sunroom May 02, 2016 $20,000.00
3. Monetary items with amounts to be determined: sunroom total May 02, 2016 $20,000.00
4. Other – Copy claim to regulators May 02, 2016 $14.99
5. Other – Pay for claim posting cost May 02, 2016 $7.99
Just make me happy!
Claimant invites RAMCO Remodel America Corp to make a fair offer to resolve this complaint.
Cash total : $60,022.98
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from RAMCO Remodel America Corp. This claim will remain posted until resolved
Expand
Refresh
  • Show:
  • Sort by:
  • Question: by Mr Salmon Koenig (260 points) — Retired Lawyer. Now Mediating Civil Cases In Europe
    • On: 05-04-2016
    View more

  • I have a couple of questions before  I can offer a solution.


    1. How much has been paid to Ramco?
    2. Have they made payments to any of their sub-contractors?  If so,  do you know how much and to which?
    3. Was there a  provision for change orders in your contract?  Are  they claiming higher costs due to change  orders?   If  so,  how have they documented any CO's?
    4. how they provided you with any  written explanation  for the delays and  cost overruns?
    5. Its after May First.  Any progress?

    Thanks

See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim