Public Mediation

North Point Nissan-Dispute-#3741147

S. A. vs. North Point Nissan
#1 Commercial Center Dr. ?, Little Rock, Arkansas, 72210, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 3741147
    • Amount Involved: N/A
    • Filed On: Feb 22, 2012
    • Posted On: Mar 04, 2012
    • Complaint(s):
      • Problem with a service
      • "I just feel ripped off."
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Statement of Claim
Claimant says:
"after replacing my radiator my heater don't work properly it is warm but not hot, as if something is blocking the heat from coming through. It was working fine before replacing radiator. When I took it back for them to check it and they wanted to charge me again to repair but they couldn't get to that day request me to come back the next day. I took my car to be checked at another shop and after explaining the problem they checked it and asked if someone had worked on radiator and said that the job was not completed properly.
He said I really should go back to that person who did the work. So now i feel Nissan is trying to beat me out of money. I paid $389.90 and they want to charge me again. I don't fell this is right. I called to talk to the service Manager on 6 days ago and I have not received a call back yet."
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Additional Communication Between Claimant and North Point Nissan Hide
  • Feb 27, 2012, North Point Nissan (responding party) added:
  • no problem call chris at 501.420.2659 cell

  • Mar 04, 2012, Claiming party added:
  • I am really feeling as if the customer is not important at this point. I have left my number several times and have not received a return call. Do you think it is possible to come by and visit? What's a good time?

What Claimant Wants Hide
What By When How Much
1. Repair: repair heat and air Mar 08, 2012 N/A
Non-cash: 1 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from North Point Nissan. This claim will remain posted until resolved
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