Public Mediation

NAPA Auto Parts Dispute

M. K. vs. Napa Auto Parts
1260 Newfield St, Middletown, Connecticut, 06457, United States
Amount Involved: $700.00
Complaint(s): Problem with a product
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: Napa Auto Parts
    • Claimant Seeks: View.
    • Claim #: 6442442
    • Amount Involved: 700.00
    • Filed On: May 27, 2014
    • Posted On: Jun 07, 2014
    • Complaint(s):
      • Problem with a product
View less
Rate or Review on NAPA Auto Parts
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaint Involved (1) - View
Claimant says:
"NAPA auto parts sold me a custom fill paint can. I bought the paint so that I could cover up some scratches on my driver's-side door and my passenger side door on the driver's side as well but the paint did not match my car as a result it ruined my paint job so I took the paint back and got my money back. What would resolve this issue is if NAPA auto parts would pay for me to get my car doors re-painted since their product ruined my paint job which will cost me $700."
...
Reply Have a similar problem?
Exhibits View
Additional Communication Between Claimant and Napa Auto Parts Hide
  • May 29, 2014, NAPA Auto Parts (responding party) added:

  • The spray can its self in application instructions states. Spray to test and check color shade.

What Claimant Wants Hide
1. Recovery of Losses: New paint job Jun 11, 2014 $700.00
2. Other – Pay for claim posting cost Jun 11, 2014 $7.99
Cash total : $707.99
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)
Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • I disagree with the explanation / grounds provided

    "Our custom fill spray cans are designed for blendable matches. Their are to many variables with paint work. If our products are not applied by a professional it could provide a less desirable look."

This claim will remain posted until resolved.

  • 0
Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim