Public Mediation

Michael Angelos Unacceptable Customer Service

J. W. vs. Michael Angelos Pizza
United States
Amount Involved: $23.94
Complaint(s): Service Problem
View less
Rate or Review on Michael Angel...
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaint Involved (1) - View
Claimant says:
"I sent this letter to the company thru their website: "I've been visiting Carolina Beach, NC for many, many years and have eaten in many restuarants as well. On August 7, 2010 my family and I went to Michael Angelos Pizza, which we've done in the past. Got to the cash register, where Jamie I, took care of us. and after I put the order in, my credit card did not slide correctly. she yelled "stop the order" to her worker. I said "excuse me?" said said it didn't go thru and I explained to her that the money is there so please do this correctly. Her attitude was very unacceptable. I asked for a manager and she was asked to leave the regsiter. Then that somehat called manager, Dave Miller, approached and took car of the issue. I asked dave for her to apologize for the childish and inappropriate attitude. She did, very unporfessionally. As we sat down and ate, I explained to my daughters that the attitude they just saw was totally unacceptable and they can get fired, which is what I am praying you do with Jamie and Dave. While explaining this to my children, David yells across the restuarant "can you please stop taling about that" and I responded, that I do have the righjt to speak and how they are a good example tomy children on how not to act on a job and how professional this place is. As we were about to leave, we noticed everyone left the dishes on the table, so we did the same. As we were leaving, he yelled out "you could clear your table you know" So I ignored him and kept walking. A few steps later, Jamie came outside the door and said "good bye bitch". Unbelieveable! I went back in and told the somewhat called manager Dave what was told to me. He said "just get out of here". I just don't understand where these employees of yours got their training or manners from! Well, it gets better. This morning, I'm checking my checking account balance and noticed that dear David charged me twice! Now, I don't have much in this account so I just might be bouncing some checks. This whole matter is totally unacceptable. I expect for my card to be credited immediatly and would like a notice from the company stating that they've both been fired. and if for some crazy reason you decide not to fire them, i will be sending a letter to the BBB and the city of carolina beach and everyone, everwhere else I need to go. In addition, i will let all my friends and family that go to carolina beach and peple i meet in carolina beach, not to go to Michaelangelos. Attached, please find my receipt and my checking account showing where I was charged twice. I do need someone to contact me asap so we can avoid any checks from bouncing. Very upset Customer, Jasmin Watson."
I have not heard back from anyone as of today. I am hoping this will go on record and they will receive a notice so those two employees will be dismissed.Their address in Carolina Beach is 9 South Lake Park Boulevard, Carolina Beach 28428 - 910-458-4100. I didn't contact anyone in this office because I don't know if David would be the one they have me speak to.
please advise what action should be taken for other not to experience this horrible moment.
Thank you
Jasmin Watson"
...
Reply Have a similar problem?
Exhibits View
What Claimant Wants Hide
1. Refund: was charged twice Sep 28, 2010 $23.94
Just make me happy!
Claimant invites Michael Angelos Pizza to make a fair offer to resolve this complaint.
Cash total : $23.94
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Michael Angelos Pizza. This claim will remain posted until resolved
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim