Public Mediation

Metro PCS-Dispute-#3427656

C. C. vs. Metropcs Communications Inc
12920 SE 38th Street, Bellevue, Washington, 98006-1350, United States
Amount Involved: Other terms
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
"I was a customer with metro pcs in holland, mi the store on s. washington, but when I was looking to be a customer the employee female hispanic women was u nprofessional, I had to ask her other stores to see if they could get me the phone I wanted because she told me she had one but not two, then I choose to come back the next day anyway and she said no that phone was on back order, and she could not get me a second phone, then when I told her I would take the one she had and a different one because they were buy one get half off because it was an android, she looked under the counter and said she didnt even have the first phone I wanted, and if I get the two other ones, my bill would be $35.00 per month per phone, and I asked about insurance and is was 5.00 a month per phone so I bought two, the first month she told me was going to be more because of activation of the phones but the next month I would only pay $80.00 for both phones for my airtime, so I waited and I kept getting a billing on my phone message that said $106.00 and when I asked her on the phone about it she said that was a message for the current month, so I believed her, then when the next month came it was $106.00"
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Additional Communication Between Claimant and Metropcs Communications Inc Hide
  • Dec 08, 2011, MetroPCS Communications Inc (responding party) added:

  • An attempt was made to contact Ms. Currier; however her account has been disconnected and an additional home number was not available. If Ms. Currier would like to discuss her complaint in more detail with an area representative, please have her send a current phone number. Thank you, MetroPCS

What Claimant Wants Hide
Just make me happy!
Claimant invites MetroPCS Communications Inc to make a fair offer to resolve this complaint.
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Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from MetroPCS Communications Inc. This claim will remain posted until resolved
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