MetroPCS Communications Inc’s Complaint History (6):
6 claims are currently posted for public review and comment
:
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Customer service runarounds
- Failure to honor promises
Claimant says:
-
- Claim
- Seeking:
For:
- Bad business practices
- Customer service runarounds
- Problem with a service
Claimant says:on January 20th i bought a new phone and when i got to st clair the 4g wasn't working..went back to store to get problem fixed..they said towers weren't updated yet will be at end of month & it didn't happen .. told them i wanted refund..he told me i only had seven day return policy..i spent 760.00 ..499 for phone &25 to switch phones..back to ol...
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- Claim
- Seeking:
For:
- Bad business practices
- Contract / Agreement / Promise dispute
- Customer service runarounds
Claimant says:I STARTED WITH METRO MACARTHUR ROAD ON JUNE 26, 2011 AND THE TWO MEN WHO WAITED ON ME WERE VERY HELPFUL. I NEVER HAD ANY PROBLEMS WITH THE COMPANY UNTIL JUNE 26, 2012. ON JUNE 15TH 2012 I ACCIDENTALLY RAN OVER MY PHONE WITH MY CAR. YES, I KNOW I WOULD OF FELT LIKE DYING BUT THE GENTLEMEN FROM METRO TOLD ME THAT IF I ADD METRO BACKUP PLAN FOR A DOLL...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Customer service runarounds
Claimant says:I purchased a phone just over 6 months ago and paid $80.00 for a new phone. Today I went in because I was having problems charging the phone. I went to the Dunn Ave store branch in Jacksonville, Florida and ask him to check it out, what is the problem. The salesman said " it's an old phone, plus it's discontinue, that's why you are having trouble"...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Overcharge or billing error
- Problem with a service
Claimant says:I was a customer with metro pcs in holland, mi the store on s. washington, but when I was looking to be a customer the employee female hispanic women was u nprofessional, I had to ask her other stores to see if they could get me the phone I wanted because she told me she had one but not two, then I choose to come back the next day anyway and she sa...
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