Public Mediation

April S vs. Land Air Water Bureau

No Communication and Lack of Assistance

A. S. vs. Land Air Water Bureau
6608 N Western Ave PmB ? (Pack and Ship Center), Oklahoma City, Oklahoma, 73116-7326 , United States
Amount Involved: Other terms
Complaint(s): Problem with a service
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
  • Notice: Land Air Water Bureau's PeopleClaim rating has been downgraded to F due to a threatening, coercive, or unconstructive response to a claimant, to PeopleClaim, or to both regarding a claim that has been filed. A PeopleClaim rating represents our opinion of a business based upon how it responds to customer complaints filed on the PeopleClaim website. Public review and comment is an important process for keeping the public aware of business problems and can help consumers distinguish good operators from bad operators in any industry. The right of consumers to post reviews, opinions, and comments about businesses is well established and well tested under law. We do not edit, alter or evaluate the merits of claims posted on our site. We do provide space for both parties to state their opinions and share evidence that supports their side of the issue. We don't expect or encourage responding parties to resolve claims they disagree with, or where they feel that a claimant's proposed terms of resolution are unreasonable. The responding part can provide an explanation for their rejection of any claim or any proposed term of resolution. However, we do believe that customers, clients and individuals deserve a constructive response to any complaint or concern. The responding party can accept or reject a PeopleClaim, negotiate a compromise, dispute any specific point, or add comments or questions that will be posted along with the claimant's claim details. This allows the public to see that they've made a good faith attempt to address the issue. This party can appeal the decision once a good-faith response has been made.
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Statement of Claim
Claimant says:
"I have reached out too numerous times to count regarding the lack of success and request for assistance to resolve the problems I have encountered and the communication has been non-existent.
After eight long months and still no resolution, I would like them to either honor the agreement or the Money Back Guarantee. EIther way, I am seeking to resolve this amicably.
The process was not completed. One of the processes created a major headache for me that I had to pay someone else to assist me to fix. And the reason for starting the process never came to fruition at all.
Reply Have a similar problem?
  • 12-02-2019 — First payment of $750 sent
  • 02-10-2020 — Second payment of $750 sent
What Claimant Wants Hide
Just make me happy!
Claimant invites Land Air Water Bureau to make a fair offer.
1. Other – Pay for claim posting cost Jul 25, 2020 $14.99
Cash total : TBD
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Land Air Water Bureau. This claim will remain posted until resolved
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  • 1
  • Contributed Solution: by Jenny Wren On 07-23-2020
    If a company promises money back if not satisfied, they should give money back to unsatisfied customer. I agree that this is a simple dispute.
If you are a party to this claim, click here.
Is this a fair resolution?
  • 2
  • Contributed Solution: by Julia J On 07-21-2020
    Land Air Water specifies a money back guarantee, therefore it should return $1500 to claimant. More...
If you are a party to this claim, click here.
Is this a fair resolution?
  • 8
  • Contributed Solution: by George Maxwell On 07-21-2020
    Land Air Water Bureau is on thin ice and should refund claimant $1,500. If not, claimant needs to report to Oklahoma State Bar, FTC, and Oklahoma and own state Attorneys General More...
If you are a party to this claim, click here.
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