Public Mediation

L.G. vs. Jose Hernandez - Jose's Roofing & Remodeling

total fraud

L. G. vs. Jose Hernandez
918 S Van Buren St, Mcgregor, Texas, 76657-2085, United States
Amount Involved: $2,200.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: Jose Hernandez
    • Claimant Seeks: View.
    • Claim #: 1610229
    • Amount Involved: 2,200.00
    • Filed On: Jan 09, 2018
    • Posted On: Jan 20, 2018
    • Complaint(s):
      • Customer service runarounds
      • "I just feel ripped off."
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"poor work, damage to property, work not complete, double charging and failure to provide warranty on work as promised no itemized list of items purchased as promised
end price 1100$ above estimate"
...
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Additional Communication Between Claimant and Jose Hernandez Hide
  • Jan 13, 2018, Claiming party added:

  • jjhernandez@drivebuilding.com

  • Jan 16, 2018, Jose Hernandez (responding party) added:

  • Dear Mr Gray,

    I have reached out to get in contact with you through your phone, however, I still have not received word from you. I am still waiting on your response of trying to set up a meeting in order for me go and finish the remaining details that you are not satisfied with. I am willing to go and fix the details in which you are not satisfied with on the job performed by me. Please respond to me at your earliest convenience in order to resolve this issue.

    Kind Regards,
    Jose Hernandez

  • Jan 16, 2018, Claiming party added:

  • Will wait for small claims court decision

  • Mar 21, 2018, Claiming party added:

  • decision against Hernandez in small claims court
    payment still not made
    will be resolved after all costs are made including BBB complaint costs

What Claimant Wants Hide
1. Damages: wall repair in all rooms where doors installed Jan 24, 2018 $1,500.00
2. Damages: gutters leak never repaired Jan 24, 2018 $500.00
3. Damages: finish work not done Jan 24, 2018 $200.00
4. Other – Pay for claim posting cost Jan 24, 2018 $14.99
Cash total : $2,214.99
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Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:

  • "I, Jose Hernandez, am willing to resolve the unsatisfied work performed by my company. I have been trying to establish contact with Mr Gray but have not received a message or phone call back. I look forward for his response in order to establish a meeting in which we can go over and resolve the problems he has presented on the work performed by me and my company. "

This claim will remain posted until resolved.

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  • Contributed Solution: by John Gilliand On 01-26-2018
    3 comments
    Would recommend two parties meet to resolve this issue More...
If you are a party to this claim, click here.
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