Public Mediation

HSBC Mortgage Corp Dispute

D. A. vs. Hsbc Usa Inc (Headquarters)
P.O. Box 2013, Buffalo, New York, 14240, United States
Amount Involved: Other terms
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"In October of 2009, my husband and I filed Chapter 7 Bankruptcy. Our mortgage company, HSBC, agreed to a loan modification and reaffirmation which lowered our mortgage payments from 1118.00 to 901.00. We signed these documents with our Bankruptcy Attorney (Leonard, Rickman & Holloway, PC, 191 Roswell Street, Marietta, GA 30060) and they were sent to the Attorney for HSBC (Moss Codilis, 20 North Main Street, Albion, NY 11411, 888-589-5418) to be filed with the court.

Four years later, we start getting notices from HSBC that we were behind on our mortgage payments and they threatened to foreclose on our house. Not one time have we ever missed a house payment. At that time, I had my attorney research the matter even though they were not obligated to do so, they contacted the Attorney for HSBC who claim to have never received the loan modification and reaffirmation agreement. I was terrified that our house would be foreclosed on again, so I agreed to sign another reaffirmation agreement. However, HSBC did not agree this time to modify our loan payments to a lower amount. I feel like in order to keep my house, I felt forced to sign the new agreement at the higher payment of 1,118.00. In addition to the higher payment HSBC tacked on approximately $12,000.00 in interest.

No one seems to care that the paperwork was mishandled. No one seems to care that I owe $12,000.00 more than I should. No one will listen. I hope you will.
"
...
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What Claimant Wants Hide
Just make me happy!
Claimant invites HSBC USA Inc (Headquarters) to make a fair offer to resolve this complaint.
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Respondent's Counteroffer

There has been no response to this claim from HSBC USA Inc (Headquarters). This claim will remain posted until resolved
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