Public Mediation

Linda Mckannan vs. Glimmering Eyes And Milky Smooth I Did Not Place Order To Them And I Want My Money Back

fraud

L. M. vs. Glimmering Eyes And Milky Smooth Beauty - Not Yours Llc
473 S River Rd Ste 1-502, St. George, Texas, 84790-2150, United States
Amount Involved: $178.46
Complaint(s): Bad business practices | Other
    • Claimant Seeks: View.
    • Claim #: 3488453
    • Amount Involved: 178.46
    • Filed On: Oct 02, 2016
    • Posted On: Oct 13, 2016
    • Complaint(s):
      • Bad business practices
      • Other
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Statement of Claim
Complaints Involved (2) - View
"I had 2 charges on my credit card I did not make.1 to ssi Glimmering eyes phone # 877-493-5932 TX for $ 88.62 on 9/22/2016 and 2nd milky smooth Phone # 877-860-8741 UT For $89.84 on 9/23/2016. I was out of town and called no one.

I Did Not Place Order To Them And I Want My Money Back"
...
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Claimant timeline (2) - Hide
  • 09-22-2016 — glimmering eyes
  • 09-23-2016 — milky smooth
What Claimant Wants Hide
1. Refund: ssi glimmering eyes 9/22/2016 Oct 08, 2016 $88.62
2. Refund: milky smooth 9/23/2016 Oct 08, 2016 $89.84
3. Other – Pay for claim posting cost Oct 08, 2016 $7.99
Cash total : $186.45
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Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:

  • "Dear Linda McKannon,

    Our company, strives to make sure that our customers are completely satisfied. Therefore, we take consumer complaints very seriously. Before customers commit to our 14 day trial, they must accept and acknowledge the terms and conditions of our autoship program by marking the T&C check-box. Please see the following checkout page for more information: www.milkysmoothbeauty.com

    Our records indicate that you have already been processed for a refund on 10/4/2016. Please allow 5-7 business days from the above mentioned date for the refund to process.Please feel free to contact us with further questions or concerns at (877) 860 - 8741or info@milkysmoothbeauty.com
    "

This claim will remain posted until resolved.

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  • Comment: by Christina Schlitt — Online mediator
    • On: 08-13-2017
    View more
  • The same situation just happened top me! An online offer stated I could get the one product for just the cost of shipping and handling. (It was offered as a free gift on another site.) I was asked if I wanted the other product and I said no. So, I did not even order the other item. Seems like an intentional online scam to me.
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