Public Mediation

People PC-Dispute-#9967701

D. F. vs. Earthlink,Inc
1375 Peachtree St., Level A, Atlanta, Georgia, 30309, United States
Amount Involved: $396.90
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 9967701
    • Amount Involved: 396.90
    • Filed On: Oct 31, 2011
    • Posted On: Nov 11, 2011
    • Complaint(s):
      • Bad business practices
      • Overcharge or billing error
      • "I just feel ripped off."
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
"I have not used People PC services since December of 2009. I didnt realize my checking account was being charged $18.90 per month until recently. The service was for dial up internet service. I havent even had the phone service that was being used for the past six months due to moving. The old phone service was disconnected in April of this year. I spoke to four different people about this. They are refusing to refund any of my money. They even had the audacity to inform me that I owe them for October!"
...
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What Claimant Wants Hide
1. Refund: price of 2 years of service not received Nov 15, 2011 $396.90
Cash total : $396.90
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Respondent's Counteroffer

There has been no response to this claim from EarthLink,Inc. This claim will remain posted until resolved
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