Public Mediation

Comcast-Dispute-#2428012

J. R. vs. Comcast - Comcast Xfinity
1701 Kennedy Boulevard, Philadelphia, Pennsylvania, 19103-2899, United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 2428012
    • Amount Involved: N/A
    • Filed On: Jul 16, 2012
    • Posted On: Jul 27, 2012
    • Complaint(s):
      • Bad business practices
      • Contract / Agreement / Promise dispute
      • "I just feel ripped off."
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
"I have two complaints. My first one is with my business account account #8220122012835103
In Febuary of 2012 I called to set up a buiness account. I signed up for one year, However when I called on friday July 13th tosee what my option was to close my account because the business do not take place. I was told that I had a three year contract and if I wanted to close it it would cost me over 2000 dollars. I told the man I never signed upfor a three year contract and I would like a copy of it . I was told I should have my copy. I went to look on my computer where I signed up and the infomation is closed. I can not access it.

My second complaint is my residence. I have been with comcast for 6 years my bill keep going up ad up but I have not made any chages nor do I have any movie channels. This month's bill went up to over $150.00. I called comcast and protested about the bill. I told them I wanted to cancel my service and again I get an outrageous price. I should have ben able to close this account because I am being told it is a new accunt so therefore I should not be under a contract. I want out of both of these accounts. I am being ripped off."
...
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Additional Communication Between Claimant and Comcast - Comcast Xfinity Hide
  • Aug 08, 2012, Claiming party added:

  • I receved a copyof my business servce order agreement from comcast and there is no where on it, states have three year contract with them. in fact it does not say anything about the year that I thought i sign up for. When I talk to comcast I am told their is nothing hey can do. I have t pay this bill for three years. I need some one to intervine now.

What Claimant Wants Hide
Message from Claimant: I recieved a copy of my business class sevice order agreement from comcast and there is n here on it states that I have a three year contract. In fact it does not havethe oe yea agreement on it ,that I throught I had sign up for. When I talk to comcast Iam told there is nothing they can do. I will have to pay the bill for three years. I need someone to iterviene now.
1. Aug 23, 2012 $0.00
  • 0
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Respondent's Counteroffer

There has been no response to this claim from Comcast - Comcast Xfinity. This claim will remain posted until resolved
Offer History
Jul 16, 2012
Claimant's Terms of Settlement to Comcast - Comcast Xfinity
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