Public Mediation

Mary P vs. Centurylink (Headquarters)

M. P. vs. Centurylink (Headquarters)
100 Centurylink Dr, Monroe, Louisiana, 71203-2041, United States
Amount Involved: Other terms
View less
Rate or Review on Centurylink (...
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaints Involved (4) - View
Claimant says:
"I was trying to switch my telephone and Internet from Charter to CenturyLink services starting with Eddie the CenturyLink rep on February 4th. (Main issue was that I would be able to keep my phone number that I've had for 20+ years) He set up a service call for February 11th, someone was suppose to be here for the technician. February 10th, our phone did not work anymore with our number. They set it up with a new number unbeknown to us! No one came the morning of the 11th either! So with very great frustration, I called CenturyLink, the 11th, 12th, 15th, 17th, 18th, and 19th and as of February 22 no one can still dial my telephone number. Charter is scheduled to come out tomorrow to try and fix it so the number (my original) will work again. I was so upset I was in tears. Out of all the people I spoke with at CenturyLink, only the lady last Friday was trying to help me. She didn't blame me one bit that I went back to Charter. One of the CenturyLink reps even tried to sell me TV, unbelievable-- calling that none of my services worked and she still wanted to sell me TV!!!! I believe they are a horrible customer and to get help is impossible. So whatever they did on February 10th and it is now February 22nd no one can call my phone, they will continually get a busy signal. I own a catering business and some customers call on my land line versus my cell phone. Still so upset how a big huge corporation can be like this. On a side note I was also trying to get internet at my commercial kitchen . They couldn't get anything right!
Thank you!"
...
Reply Have a similar problem?
What Claimant Wants Hide
Just make me happy!
Claimant invites Centurylink (Headquarters) to make a fair offer to resolve this complaint.
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Centurylink (Headquarters). This claim will remain posted until resolved
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim