Public Mediation

S.L. vs. Steve Young Physical Therapist

S. L. vs. Body Solutions - Steve Young
805 Cooper Road, Suite 6, Voorhees, New Jersey, 08043-4305, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1615031
    • Amount Involved: 37.00
    • Filed On: Jun 18, 2021
    • Posted On: Jun 29, 2021
    • Complaint(s):
      • Problem with a product
      • Customer service runarounds
      • "I just feel ripped off."
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Statement of Claim
Claimant says:
"I am being deprived of access to the video that I paid due to a bogus code sent to me by Steve Young, Physical Therapist. I have tried to sign in no less than 8 times with no success. I have left
four messages on his answering machine on 4 separate days.

This is FRAUD! I need the code that I paid for or an immediate refund of $37.
The video has terrific information that could help my husband's back problem.

Please publish this information and contact Steve Young for the refund
Thank you"
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What Claimant Wants Hide
1. Refund: VIDEO Jul 01, 2021 $37.00
2. Other – Copy claim to regulators Jul 01, 2021 $14.99
3. Other – Pay for claim posting cost Jul 01, 2021 $14.99
4. Other – Physical delivery charges Jul 01, 2021 $4.99
Cash total : $71.97
  • 0
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Respondent's Counteroffer

There has been no response to this claim from Body Solutions - Steve Young. This claim will remain posted until resolved
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  • Contributed Solution: by Sophie Blythe On 07-01-2021
    Body Solutions - Steve Young should refund customer and give them correct access code at no charge to make up for inconvenience.
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Is this a fair resolution?
  • 2
  • Contributed Solution: by George Maxwell On 06-29-2021
    Not a complicated claim. Body Solutions - Steve Young should refund the client for a product they can't access and apologize for not responding to the problem.
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