Public Mediation

The Blue Outlet Mall-Dispute-#2340986

Sc vs. Blue Outlet
Amount Involved: $43.94
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 2340986
    • Amount Involved: 43.94
    • Filed On: Oct 15, 2012
    • Posted On: Oct 26, 2012
    • Complaint(s):
      • Bad business practices
      • Overcharge or billing error
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"My son Andrew Schillinger ordered a phone case from The Blue Outlet Mall on line and has a order confirmation email. They charged his debit card on 9/18/12 for $43.94. He never received the case and has left an email over a week age with no reply from them. I have left 2 phone messages with his and my cell phone number with no reply. The phone number on the bank statement is (646)389-3743 for the Blue Outlet Mall.."
...
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What Claimant Wants Hide
1. Refund: charged without receiving product Oct 30, 2012 $43.94
Cash total : $43.94
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Respondent's Counteroffer

There has been no response to this claim from Blue Outlet. This claim will remain posted until resolved
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  • Comment: by mpisceschick — Online mediator
    • On: 11-17-2013
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  • Sadly add me to the list aswell they scammed me for 45.00 for a bottle of dolce gabbana perfume that was nov 30th 2012 tried to call them 5 times no response bad place !:(
  • Comment: by rrisk7 — Online mediator
    • On: 08-21-2013
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  • I had a similar experience and received threatening e-mails from them regarding my purchase.
  • Comment: by Debbie — Online mediator
    • On: 02-19-2013
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  • They got me in December too. Contacted the BBB and they got nowhere. Credit card company got nowhere either. I took another , more interesting, path. I contacted Shame Shame Shame with Arnold Diaz on Fox news. Might be good if they hear from us all!
  • Comment: by john — Online mediator
    • On: 01-23-2013
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  • If somone get any relief from this company let me know. I ordered a cell phone case on 4 Dec. 2012 and have not heard anything from them. I have been trying to contact them with no response. The web site is closed. Is my money gone forever?
  • Comment: by — Online mediator
    • On: 01-04-2013
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  • The Atty. Gen. of NY needs to close this website--The Blue Outlet--and business down as fraudulent or providing EXTREMELY POOR (no) CUSTOMER SERVICE!!!!!!!!!!!!!!!
  • Comment: by — Online mediator
    • On: 01-01-2013
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  • I am going through the same problem. I filed a claim with the Attorney General's Office in New York. I contacted the Better Business Bureau, and the Federal Trade Commission as well. I am awaiting a reply.
  • Comment: by cillag1 — Online mediator
    • On: 12-27-2012
    View more
  • same thing has happened to me!!!!!!!!
  • Comment: by hilite98 — Online mediator
    • On: 12-24-2012
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  • Suggest contacting bank of credit card (if used in transaction) and claiming internet fraud. Second, cancel credit card and have new one issued. Thirdly, contact BBB New York
  • Comment: by hilite98 — Online mediator
    • On: 12-24-2012
    View more
  • suggest contacting bank if you used credit card citing internet fraud and cancel credit card used for transaction and get new card - also contact BBB New York
  • Comment: by bakkerma — Online mediator
    • On: 12-21-2012
    View more
  • Same thing happend to me.
  • Comment: by Reina VonAxelson — Online mediator
    • On: 12-20-2012
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  • I have the same problem. I placed an order with Blue Outlet on Dec. 1, payment cleared my bank on the Dec. 4th. That is the last I've heard from this horrible company. I've tried emailing them and all I get is a canned/generic message. I plan to contact the Better Business bureau as soon as I post this message.
  • Comment: by dcdecker — Online mediator
    • On: 12-17-2012
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  • EASY !!! JUST PAY THE CLAIMANT!!!!
  • Comment: by Debbie — Online mediator
    • On: 12-17-2012
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  • If you find a solution, please let me know. I ordered 11-9, I was charged right away, got a shipping notice on 11-15
  • Comment: by — Online mediator
    • On: 12-17-2012
    View more
  • Same exact problem. Ordered phone case on Nov. 16th. Charrged my card and said it was shipped. It is now Dec. 17th no product and no response from Blueoutlet after numerous emails and phone calls. How do I file the same claim???
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