Public Mediation

Blue Outlet Mall - 213 Nepperhan Ave. Suite 7-Dispute-#1229865

M. C. vs. Blue Outlet
Amount Involved: $125.90
Complaint(s): Bad business practices
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1229865
    • Amount Involved: 125.90
    • Filed On: Jan 18, 2013
    • Posted On: Jan 29, 2013
    • Complaint(s):
      • Bad business practices
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"I ordered a lifeproof iPhone case from Blue Outlet online 11/23/2012. They charged my credit card $45.90 and I have never received my phone case, it is now almost two months later."
...
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What Claimant Wants Hide
1. Payment due: #19794 Feb 02, 2013 $45.90
2. Pay me for my time: 2 hours @ $40/hour Feb 02, 2013 $80.00
Cash total : $125.90
  • 0
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Respondent's Counteroffer

There has been no response to this claim from Blue Outlet. This claim will remain posted until resolved
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  • Comment: by Jennifer Sheehy — Online mediator
    • On: 01-30-2013
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  • Unfortunately, it seems that this is a common complaint with this particular company. The BBB has several complaints filed against the company for the same reason. Because this is a consumer complaint issue, you should contact both your state’s Attorney General’s office and the state of NY’s Attorney General. Because it appears the business is no longer functioning but has not refunded money spent on products it did not ship, the company could potentially face criminal and civil penalties. Be sure to keep in contact with the BBB so that you can know what is going on with your complaint as well as others in regards to the company.
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