My Claim vs. Black Lane Auto Parts

I was told by a mechanic the timing to the engine was put in wrong and now I need another engine because of this. I want Black Lane Auto fix their mistakes plus reimburse me for this mess because they caused this situation, ever since they put that engine it leaks, it does not pass the emission test because the engine stays on. This is a problem, I just started a new job a few months ago. I want them to fix it. I have also request other mechanics to respond. I complained to the Illinois Attorney General and the owner, Mr Mc Daniel claims I never brought my car back even though they talked to my dad on the call and I picked up car a few days later after they checked it out. I contacted my insurance company that had a copy of the towing receipt because the towing provider does not get paid until they actually drop off the car I am also owed for my time because I have dealing with this issue for almost 2 years. I could lose my job if I can't get to work, I will have to rent a car for 2-3 weeks until my car gets fixed plus I do not have the money to do this. I have tried numerous to resolve this matter with Black Lane but to no avail. The only option for me is to take this matter to court which means I will have to take time off work to do this since I work Monday through Friday.

Ms. Graham has tried through the Illinois Attorney General office, different attorneys as well as other avenues to try to make Black Lane Auto responsible for things that had nothing to do with the work preformed. The following is in reverse order of a conversation held through email between her and Black Lane Auto:

Add yourOne thing is incorrect. You did bring you car back. Your computer system popped up a code for a transmission solenoid which is a part we did not work on and is not something we work on. As I explained earlier to you, we send those types of problems to transmission shops. That is exactly what you did. You took it to AAMCO in Fairview Heights and they did a repair on your transmission. it was completely separate from the engine. in my last conversation with the attorney general I did tell her that you brought the car back. I did tell her about AAMCO and the repair they did as well as the other repairs AAMCO did. I did noT deny that you car came back. Originally I did. I then investigated further and figured out it did come back. I talked to Patterson towing and AAMCO . Again your car came back for a transmission code problem. AAMCO fixed that. You need to read my last correspondence to you. It explains everything. Just because worked was preformed on your car does not make us responsible for everything that goes wrong. A transmission is not the engine. The EVAP system is not the engine. The exhaust and catalytic converter is not the engine.

From: Shemonika Graham
Sent: Friday, December 05, 2014 3:07 PM
To: John
Subject: Re: {Spam?} Re: Illinois Attorney General complaint

You claimed I did not bring the vehicle back to your shop but I am having problems with my car due to it your engine installation. I do think you are ripping me off, I will discuss this matter with an attorney and report this matter to the media as well. I never had any problems with my old engine and my aunt was going to bring her vehicle to get another engine put in but because of this she is going someone else.You told the Illinois Attorney's General Office my vehicle was not your shop on 3/17/14 which is not true, I am entitled to a refund because I talked to a mechanic and he advised me the check engine light should not come as frequently AS IT WAS. This is not an unhappiness issue but a shoddy work issue.




On Friday, December 5, 2014 12:12 PM, John John@BlackLaneAuto.com wrote:




Ms Graham,

I have spoken with the attorney general's office. I have also spoken with the repair facilities. I have relayed the information to the attorney general. The catalytic converter system you have brought up is not part of the engine assembly. It does connect through the exhaust system but is not part of the engine. I did verify that you did in fact bring your car back after the engine was installed. Your computer system in your car sent out a code for a transmission solenoid which is something we did not work on. For any transmission repairs, we send those out to transmission shops for their expertise. You picked your vehicle up and took it to AAMCO Transmissions. AAMCO told me that they fixed a solenoid in your transmission that had trigger a “check engine” lamp. Another problem you had AAMCO fix is in the EVAP system which is at the other end of the car by the fuel tank and has nothing to do with the engine. It does have a part in the emissions system and computer control systems but not the engine itself. There are many systems in your car that can trigger a “check engine” light. Just because a “check engine” lamp comes on does not mean that it is in the engine. Again that does not mean the engine. Just because we replaced the engine, it does not mean that we are responsible for every thing that goes wrong with your car from there on out. Again there are many systems in your car that can trigger a “check engine” light but have nothing to do with the engine itself.

I would also like for you to understand that you purchased a used engine for $500. You did not purchase a rebuilt engine, nor did we tell you you were getting a rebuilt engine. You paid $500 for the engine, $600 for the labor of installing the engine and $36.75 in state sales tax for a total of $1136.75.

I am sorry that you are unhappy. As far as the Attorney General is concerned, this case is closed. As far as I am concerned, this case is closed.
Also you have called a couple of times in the past couple of days. I have returned calls and left a message for you. You have also called and when the call was transferred to me, you have ended the call. I am aware of you trying to contact me and I have tried to contact you back and take your calls.

John McDaniel
Black Lane Auto Parts


From: Shemonika Graham
Sent: Friday, December 05, 2014 11:46 AM
To: John@BlackLaneAuto.Com
Subject: {Spam?} Re: Illinois Attorney General complaint

My phone number is 618-558-4285




On Thursday, December 4, 2014 2:40 PM, Shemonika Graham shemonika2001@yahoo.com wrote:




My name is Shemonika Graham and I filed a complaint with the Attorney General's Office against your company. I paid $1136 for a rebuilt engine and I picked up my car from your shop on 3/14/14, but the next day less than 24 hours later my check engine came on. I had my 2001 Plymouth Neon towed to your shop on 3/17/14 from my home address ( I have proof from Patterson Towing). My dad was told you do not fix purge solenoid issues and I picked up my car on 3/21/14. My aunt and I had questions about the check engine light and to discuss it with Jeff, he also confirmed your shop did not deal with that issue. I had an appointment with Aamco that caused me over $280 even though I just paid $1136 to your shop. You told the Attorney General I did not bring my car there, which is false. I have number to the tow shop I used to tow my vehicle and he verified it was at your shop plus you talked to my dad. I have filed a complaint with the BBB also. I have paid $1627 to fix errors associated with the rebuilt engine. I have asked for a refund multiple times and I also can contact the local media to let them know about this. I just want this matter resolved so I can move on, I am off work tomorrow so I can come up to the shop to discuss it. I was even told by Dobbs I may want to buy another car because every since your shop put that rebuilt engine, I have had multiple problems with check engine lights and parts being loose on my car. Calverts, Aamco, and Dobbs all say I should not have these types of problem since there is a rebuilt engine that is less than 1 year old. I am willing to settle this matter but I want this to be over ASAP. information here

I have posted posted this complaint to facebook and twitter to let people see what kind of place Black lane is. I have the emails from the Attorney General where he claimed I did not bring my car back even though I did 3 days after they put the used engine in. I have all of the responses that Mr McDaniel sent to the Attorney General.

My dad came with me to pick up my car and noticed there were several screws loose, and I was told that they engine was not put in correctly. This information was given to me by local mechanic. Mr McDaniel never disclosed why there were loose screws missing, Black Lane mechanic acknowledged the screws were missing and put a few more in. The engine belt popped again even though I did not drive that much. Why would the owner claim my car was not there when it was, the attorney general told me I would have to go to small claims court to resolve because the owner claimed my car was not there when it was, my car was towed by Patterson Towing, I received a copy of the towing receipt.